Platform Engineering Manager (Android)
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Job Location:
Raleigh, WV - USA
Monthly Salary:
$ 170000 - 210000
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Named the #1 Restaurant POS by G2(Fall 2025) based on ratings from real users
- Rated thetop-rated point-of-sale(POS) for restaurants bars retail and small businesses by Capterra users
- AwardedGreat Places to Workand Built InsBest Workplacesfor multiple years running
TheClient Environments team is the bridge between SpotOns cloud and the physical restaurant network managing the routers access points POS Android devices and monitoring systems that keep restaurants online. We treat merchant sites as first-class infrastructure applying platform engineering discipline to field networks.
Were seeking a Platform Engineering Manager to lead this evolution combining technical leadership operational rigor and systems thinking to turn reactive support into reliable observable and self-healing environments.
Key Responsibilities
- Lead and mentor engineers across Network and Android (Elo) systems building a strong culture of ownership and reliability.
- Drive GitOps adoption for network and device configuration ensuring deployments are consistent testable and reversible.
- Oversee MDM and device lifecycle management (Elo tablets Android handhelds) ensuring clean provisioning and policy enforcement.
- Run the operational loop: stay close to client incidents analyze recurring issues and drive root-cause elimination through system changes automation and better visibility.
- Collaborate with Core Services (Device Registry MDM Sidecar) and NOC to improve observability alerting and response workflows.
- Standardize configurations and rollout models (base overlays) to eliminate variance across restaurant networks.
- Design for resilience: enable cellular failover LTE monitoring and automated recovery patterns through controllers.
- Own service quality metrics uptime response time issue recurrence and report progress on reliability improvements.
What Success Looks Like
- Merchant networks and devices are fully managed through GitOps with versioned configuration and clear audit trails.
- Elo device management (via MDM) is automated observable and zero-touch.
- On-site visits and repeat network incidents drop significantly due to systemic fixes.
- The team is operationally excellent closing the loop between monitoring alerts and proactive resolution.
Client environments are treated with the same reliability observability and governance as SpotOns cloud infrastructure.
Compensation:
- Our base pay range is $170000 -$210000 for this role
- Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
- Offers will be reflective of the candidates location and experience.
Benefits:
At SpotOn we put people above everything else. Were known for our innovative software and technology solutions but we stand out because of the hard-working humans behind the tech. We cant take care of our clients without taking care of our employees first and thats why we invest in you with a competitive benefits package which includes:
- Medical Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation 10 company holidays sick time and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2000 per calendar year to assist with your professional development
The base salary range listed will vary depending on location and experience.
Base salary range
$170000 - $210000 USD
We will never ask candidates to pay fees purchase equipment or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@). If something seems suspicious please contact us at.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law.
SpotOn is an E-Verify company.
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
