Manager, Upstream Processing (USP) Field Applications Scientists, South West & Emerging Markets
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Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Job Title: Manager Upstream Processing (USP) Field Applications Scientists South West & Emerging Markets
Reports To: Director Field Applications Scientists EMEA
Group/Division: BPG
Career Band: 7
Position Location: Remote in Spain Portugal Italy France Belgium or Netherlands
Position Summary:
The Manager will lead the EMEA BioProduction USP FAS team across South/West and Emerging Markets. This role combines strategic leadership technical and application/workflow expertise and team development to drive customer engagement and support business growth. The successful candidate will develop and execute a globally aligned technical engagement strategy enabling effective collaboration across functions and ensuring operational excellence in customer application support. This role directly supports Thermo Fisher Scientifics mission to enable our customers to make the world healthier cleaner and safer.
Key Responsibilities:
Strategic Leadership
- Provide strategic and technical leadership to the FAS team across the region.
- Translate business priorities into actionable goals and strategies in collaboration with Sales Business and FAS leadership.
- Partner cross-functionally with Marketing Product Management and R&D to identify unmet customer needs guide new product development and strengthen competitive positioning.
- Maintain awareness of industry trends emerging technologies and competitor activities to inform strategy.
- Drive continuous improvement by defining and implementing optimized processes and procedures.
Operational Execution
- Manage prioritize and support technical customer engagements within the territory.
- Track and analyze key performance indicators (KPIs) related to customer engagement and technical support.
- Collaborate with internal stakeholders to ensure seamless workflow and customer satisfaction.
- Leverage Voice of Customer insights to shape product enhancements and service offerings.
People leadership
- Foster engagement and high performance in a dynamic and evolving business environment.
- Build team capability through coaching mentoring and performance feedback.
- Encourage continuous learning and development through structured training plans.
- Promote collaboration and accountability within a diverse remote team environment.
- Model Thermo Fisher Scientifics values and leadership competencies in all interactions.
Minimum Qualifications:
- BSc MSc or PhD in Life Sciences (Biology Molecular Biology Microbiology Immunology Biochemistry Biotechnology or Engineering).
- Extensive industry experience including relevant knowledge across the bioprocessing workflow.
- Proven people management and remote leadership experience.
- Experience working with external customers within Biotech Biopharma Life Sciences and/or Biopharmaceutical industries in technical engineering or manufacturing roles.
- Strong scientific acumen with deep understanding of customer workflows and biopharmaceutical development across multiple modalities.
- Fluency in English; an additional European language is a preferred.
- Excellent communication presentation and analytical skills.
- Proficiency with MS Office Suite and other relevant software tools
Travel: Approximately 50% within EMEA; occasional international travel may be required.
Skills/Behaviors:
- Strong strategic project management and planning skills.
- Proven ability to lead and execute change and foster an innovation-based culture.
- Excellent team-building and interpersonal skills in a highly matrixed environment.
- Ability to prioritize effectively and manage shifting demands.
- Strong influencing and collaboration skills across diverse teams functions and geographies.
- Commitment to continuous improvement and operational excellence.
- Strong coaching and development skills
Required Experience:
Manager
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
