Field Applications Scientist, Bioinformatics
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Field Application Scientist Bioinformatics to partner closely with our Sales team and customers. Youll provide pre- and post-sales technical expertise across our sequencing platforms and software helping users design experiments analyse data and achieve successful outcomes while strengthening long-term relationships.
Duties
Duties include but are not limited to:
- Partner with the Sales team to provide pre- and post-sales technical expertise across Oxford Nanopore sequencing platforms and software.
- Deliver technical consultations throughout the customer journey including experimental design workflow optimisation and data analysis guidance.
- Act as a trusted technical advisor supporting customers with best practices for Oxford Nanopore technologies and successful solution adoption.
- Deliver technical presentations trainings and on-site engagements at customer sites key accounts and scientific meetings.
- Build and maintain strong technical relationships with customers to ensure effective implementation and optimal scientific outcomes.
- Provide comprehensive pre- and post-sales technical support to Channel Partners to drive customer success and business growth.
- Accurately document customer interactions technical enquiries and follow-up actions in the CRM system.
- Monitor competitive technologies and market trends sharing insights with commercial and product teams.
- Collaborate with the regional Technical Trainer and internal teams to deliver structured technical training programmes.
- Back-up coverage to adjacent territories as required.
Qualifications/education
- PhD in Life Sciences / Bioinformatics (or equivalent experience in a commercial customer-facing scientific role).
Experience
- Prior experience in a Field Applications Scientist technical support or customer-facing scientific role.
- Hands-on experience with experimental design and genomic data analysis (e.g. whole-genome and transcriptome sequencing).
- Experience with long-read sequencing technologies is desirable.
- Experience supporting customers in pre- and post-sales technical environments is an advantage.
Knowledge / Skills / Abilities
- Strong foundation in genetics genomics molecular biology bioinformatics or related disciplines.
- Practical experience with NGS data analysis workflows such as genome assembly variant calling structural variant analysis transcriptomics.
- Proficiency in one or more programming or scripting languages (e.g. Python R Perl) and comfortable working in UNIX/Linux environments.
- Experience with high-performance computing environments; familiarity with cloud platforms (e.g. AWS) is desirable.
- Ability to communicate complex technical concepts clearly to diverse audiences.
- Strong problem-solving troubleshooting and customer-focused mindset.
Other requirements
- Field-based role with frequent local customer visits and occasional overnight travel (up to 40%).
- Strong interpersonal skills with the ability to build trusted technical relationships.
- Highly motivated self-driven and able to work independently while collaborating across teams.
- Commitment to maintaining high technical standards and customer satisfaction.
Please note that no terminology in this advert is intended to discriminate on the grounds of a persons gender marital status race religion colour age disability or sexual orientation. Every candidate will be assessed only in accordance with their merits qualifications and abilities to perform the duties of the job.
#LI-MW1
Required Experience:
IC
Key Skills
- Laboratory Experience
- Immunoassays
- Machine Learning
- Biochemistry
- Assays
- Research Experience
- Spectroscopy
- Research & Development
- cGMP
- Cell Culture
- Molecular Biology
- Data Analysis Skills
About Company
Oxford Nanopore’s goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology enabling the real-time, high-performance, accessible and scalable analysis ... View more
