ATM Recon Coordinator

Midrand - South Africa

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

ATM Reconciliation Coordinator (Head office - Midrand)

Job description:

Reporting to Manager: National Reconciliations Manager
Communication of and follow up on instructions to allocated branches with regards to monthly cash orders packing schedules and re-deposits
Branch liaison and real-time issue resolution with regards to cash orders transfers packing schedules and ATM loads etc.
Daily monitoring pulling from the system (I-Cash) and review of branch capturing.
Intermediary between client and branch with regards to instructions issues and normal day to day business
Communication of cash low reports to branches for ATM loads.
Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
Obtaining an understanding of all reported issues from branches keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Provision of training from time to time to branch supervisors/Recon Clerks on the Capitec ATM process.
Other related activities as instructed by NR Manager

Required Skills:

A proven understanding of the reconciliation process
Good MS Excel Word and Outlook skills
Able to coordinate and manage branch supervisors
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.

Daily/monthly reporting:

Daily ops report on float returns per branch confirming receipt float balance cash order check cash count cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Capitec.
With each monthly cash order cycle monitoring and daily reporting on cash order confirmations received from branches highlighting issues and short received.
Keeping a log of issues reported including cash order issues ATM technical issues etc.
Reporting of shortages and surpluses on a daily basis.
Working on a balancing sheet providing accurate feedback.
Working on claims received from the client.

Required Experience:

ATM Reconciliation Coordinator (Head office - Midrand)Job description:Reporting to Manager: National Reconciliations ManagerCommunication of and follow up on instructions to allocated branches with regards to monthly cash orders packing schedules and re-depositsBranch liaison and real-time issue res...

ATM Reconciliation Coordinator (Head office - Midrand)

Job description:

Reporting to Manager: National Reconciliations Manager
Communication of and follow up on instructions to allocated branches with regards to monthly cash orders packing schedules and re-deposits
Branch liaison and real-time issue resolution with regards to cash orders transfers packing schedules and ATM loads etc.
Daily monitoring pulling from the system (I-Cash) and review of branch capturing.
Intermediary between client and branch with regards to instructions issues and normal day to day business
Communication of cash low reports to branches for ATM loads.
Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
Obtaining an understanding of all reported issues from branches keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Provision of training from time to time to branch supervisors/Recon Clerks on the Capitec ATM process.
Other related activities as instructed by NR Manager

Required Skills:

A proven understanding of the reconciliation process
Good MS Excel Word and Outlook skills
Able to coordinate and manage branch supervisors
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.

Daily/monthly reporting:

Daily ops report on float returns per branch confirming receipt float balance cash order check cash count cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Capitec.
With each monthly cash order cycle monitoring and daily reporting on cash order confirmations received from branches highlighting issues and short received.
Keeping a log of issues reported including cash order issues ATM technical issues etc.
Reporting of shortages and surpluses on a daily basis.
Working on a balancing sheet providing accurate feedback.
Working on claims received from the client.

Required Experience: