Receptionist
Job Type: Full Time Days
Your experience matters
At Centra Behavioral Health Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Come join us in our journey of opening a brand-new hospital!
Why join us
We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:
How youll contribute
Responsible for greeting guests and receiving calls determines the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing filing copying message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department.
Responsibilities:
Greet patients and guests upon arrival and ensure their comfort.
Demonstrates excellent guest relations in communication and cooperation assists patients licensed practitioners co-workers and visitors in a prompt and courteous manner.
Records and routes telephone and in-person messages accurately completely and promptly.
Maintains an accurate record of visitors each day personal belongings dropped off visitation logs etc.
Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a correct and audible manner.
Routes incoming mail promptly and to the correct departments or individuals. Maintains awareness of highly confidential and/or important documents received at the hospital (as assigned).
Assure lobby area is clean and presentable with appropriate beverages and snacks for patients and visitors.
Assists Assessment and other departments as required.
Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.
Able to maintain professionalism in a variety of stressful situations.
Qualifications and requirements
Applicants should possess the following qualifications and skills:
Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
Experience: Previous clerical and customer service experience preferred.
License: Valid drivers license preferred.
Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime.
About Us
Centra Behavioral Health Hospital is part ofLifepoint Health a diversified healthcare delivery network committed to making communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters
EEOC Statement
Centra Behavioral Health Hospital is an Equal Opportunity Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Required Experience:
Junior IC
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more