Operations Manager
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Job Location:
Newcastle - South Africa
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently recruiting for an Operations Manager to join our team in NSW.
This position will be based inIslington NSW.
Role Overview:
As an Operations Manager you will provide management and leadership of services that support people with people with disabilities across their lifecycle and in all domains of life to enable access to a quality life with dignity respect and social inclusion.
Key Responsibilities:
Working under the supervision of the Regional Manager this role will have operational responsibility for the following key items:
Lead a team of frontline leaders with accountability for high quality service delivery workplace culture and decision making within area of responsibility:
- You will support continuous improvement People & Culture and organisational change initiatives.
- You will lead your teams to work within the organisations Practice Framework including Active Support Positive Behaviour Support and the NDIS Quality and Safeguarding Framework.
- This role is responsible to ensure your team understands and complies with organisation policy and all relevant government legislation and standards specifically including the NDIS Act.
Take responsibility for risk management across multiple teams ensuring that any risks to clients employees and stakeholders are immediately reported to key personnel and managed effectively:
- You will ensure incidents and hazards are effectively managed and reported by adhering to policies and regulatory requirements.
- This role is responsible for ensuring serious incidents are reported within 24 hours under the NDIS Act.
Lead workforce planning and development activities relevant to your area of responsibility including leading team resource allocation talent acquisition managing performance training and development.
Build and maintain relationships with current and prospective clients family members other service providers and stakeholders to identify opportunities to meet client needs and goals including resolving issues and managing complaints.
Contribute to business performance by ensuring services operate within agreed service models and defined business rules.
Contribute to the implementation of LSPs Strategic Plan through service design and innovation marketing activities and ensuring an exceptional Customer Experience for people joining services within your area of responsibility.
Essential Qualifications and Experience
- Relevant industry qualification recognised by Lifestyle Solutions Possability and/or relevant industry experience.
- Experience or demonstrated understanding of leading and supervising a team to achieve required strategic and operational outcomes.
Probity Requirements:
- A current NDIS Worker Screening Check (must be maintained)
- A current national Police Check (must be maintained)
- A current unrestricted drivers licence (must be maintained)
- Up to date Covid vaccinations
How to Apply:
Click here to review the Position Description associated for this role
If this position looks like your next challenge please hit the apply button and submit your application through our online recruitment portal.
To be considered applications must provide the following items:
-A current curriculum vitae
-A cover letter detailing why you are the right candidate for the role.
-Confirmation of ability to meet essential role and organisation requirements
For any enquires about the role please contact Natalia Reali on
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities.
