Working Student System Operations & IT Support (fmx)

Nuventura has developed a new generation of electrical switchgear that is highly innovative and environmentally sustainable which it now industrializes for scaling globally. While the company continues to develop new products with its R&D department it now ramps up its production capability to meet growing demand for its already developed products.

While Nuventuras business model builds on licensing its technology to manufacturers around the globe the company also supplies core components of the technology to such manufacturers. Additionally Nuventura also manufactures full products for its home markets.

As a Working Student System Operations & IT Support (f/m/x) you will support the smooth operation of our internal IT systems and be a key contact for day-to-day IT topics within Nuventura. Working closely with our team and an external IT service provider youll gain hands-on experience in IT support system operations and infrastructure projects while helping a fast-growing climate-tech company scale efficiently. This role offers practical insights into modern IT environments real responsibility from day one and the opportunity to actively contribute to a more sustainable future.

Tasks

• Provide IT Support: Offer IT administrative support to our team manage hardware inventory and coordinate repair processes.
• Handle IT Inquiries: Prioritize IT-related internal requests and manage the ticket system.
• Collaborate and Coordinate: Work with external IT service provider to resolve complex technical issues.
• Assist with Onboarding: Help new employees get started by setting up workstations and provide IT support during their onboarding process.
• Improve Documentation: Contribute to the creation of help articles and documentation for software and hardware.
• Enhance IT Processes: Help continuously improve our IT service processes to make them more effective and efficient.
• Participate in Projects: Get involved in IT projects to build or improve IT infrastructure and support change management.

Requirements

• Current Student Status: Enrolled in a relevant field such as Business Informatics Business Administration Computer Science or a related discipline.
• Very good German and English language: Able to work and effectively communicate in both languages.
• Passionate about IT: Interested in IT trends and technology ideally with some practical experience through internships or student jobs also in programming.
• Proficient in Microsoft 365 & SharePoint: Familiarity with these tools and a willingness to learn more.
• Independent and Proactive: Able to work independently take initiative and manage your tasks with a sense of ownership.
• Committed and Available: Willing to commit to the role for a minimum of 6 months ideally for one year.

Benefits

• You will be part of an innovative group of high-performance and experienced people from all domains.
• We will care for you and challenge you directly to become the best professional version of yourself.
• We believe in a culture of trusted ownership caring meritocracy and constructive feedback where we elevate each other and challenge the status quo.
• Foods & Beverage: free drinks snacks and fruit basket every day.
• Regular team events Christmas party summer party budget for department events.

Nuventura is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.