Social Media Manager

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role:Social Media Manage

Location: London UK

About the role:

As Social Media Manager you will be the strategic lead for our clients social media presence working onsite and in close partnership with the client. You will be responsible for developing and executing multi-channel social strategies that drive brand awareness engagement and measurable business results across clients portfolio of brands. Reporting to the Account Director and collaborating within a dynamic team of 911 youll work from OLIVER RA offices on in-office days.

This role is pivotal in delivering best-in-class creative digital and performance marketing solutions during a period of significant transformation. Youll champion a test-and-learn approach leverage automation and AI tools and ensure continuous improvement in both process and creative output. Seamless collaboration with the clients business is key aligning with strategic priorities and delivering across multiple channels and workstreams.

What you will be doing:

• Social Strategy & Planning: Develop implement and optimise social media strategies and content calendars aligned with brand and campaign objectives.
• Content Creation & Publishing: Oversee the creation curation and scheduling of high-quality on-brand content (copy imagery video) for all key social channels. Ensure consistency of brand voice and visual identity.
• Campaign Management: Lead the planning execution and reporting of paid and organic social campaigns including budget management and performance tracking.
• Analytics & Reporting: Monitor analyse and report on social media performance using analytics tools. Provide actionable insights to inform strategy and demonstrate ROI.
• Brand Guardianship: Act as the steward of Staysures online personality ensuring all content and interactions reflect brand values and tone of voice.
• Stakeholder Collaboration: Work closely with client and agency teams providing strategic advice and ensuring alignment with broader marketing initiatives.
• Influencer & Partnership Management: Identify engage and manage relationships with influencers and partners to amplify brand reach.
• Innovation & Trends: Stay ahead of digital and social trends proactively identifying opportunities to innovate and enhance Staysures social presence.
• Crisis & Reputation Management: Manage social media risks respond to issues and protect brand reputation in real time.
• Compliance: Ensure all social activity complies with relevant regulations and brand guidelines.

Note: Unlike a Community Manager this role is not focused on day-to-day moderation or direct customer support within social channels. Instead it is responsible for the strategic direction content analytics and paid media aspects of social media management.

What you need to be great in this role:

• Proven experience developing and executing social media strategies for brands ideally within insurance financial services or regulated sectors.
• Strong understanding of paid social analytics and content performance measurement.
• Experience with Generative AI Large Language Models (LLMs) and social media management tools.
• Excellent written and verbal communication skills with the ability to craft compelling brand narratives.
• Entrepreneurial proactive and able to spot opportunities to drive business impact.
• Ability to manage multiple projects stakeholders and deadlines in a fast-paced environment.
• In-depth knowledge of digital trends popular culture and the evolving social landscape.
• Experience managing influencer partnerships and paid media campaigns.
• Minimum 3 years experience in social media management with exposure to digital print motion graphics web design UX-UI artwork and production.

#LI-JS1 #LI-Onsite #LI-MidSenior

Req ID: 15737

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.