Count Room Supervisor

Essential Job Functions:

• Sorts counts and records contents of table game drop boxes bill changers and currency drop boxes according to set procedures.

• Supervises overall operation of Count Room Department personnel.

• Evaluate and counsel as needed direct reports and other employees in order to maintain and enhance operations of the Count Rooms.

• Adheres to compliance with all gaming regulations and any other governmental agencies where applicable.

• Compares information contained in drop boxes to data stored on computer terminal.

• Responsible for daily reports minor repairs and maintenance of count room equipment.

• Responsible for general upkeep of count rooms and ordering.

• Acts as a role model; always presenting oneself as a credit to Harrahs and encouraging others to do the same.

• Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.

• Conduct Performance Reviews

• Make or recommend wage increases

• Make or recommend promotions

• Provides for safety and security

• Handle employees complaints or grievances

• Recommends disciplinary action or disciplines employees

• Plans work

• Supervise and monitors work

• Monitors legal compliance with federal state and gaming laws

• Works a flexible schedule including weekends evenings and holidays.

• Works a reasonable amount of overtime when required
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member front or back of house should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up look around (head on a swivel); look for opportunities to greet guests and others; please remember that when you are on the floor you are on stage.
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Must be able to get along with co-workers and work as a team.
• Ability to read write speak and understand English.
• Must be able to respond to visual and aural cues.
• Must present a well-groomed professional appearance.
• Meets the attendance guidelines of the job and complies with all state federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.

Physical Mental & Environmental Demands:

• Must be able to work inside and continuously maneuver around office area and throughout the casino property.
• Must be able to bend crouch kneel twist lift stoop reach and work at a desk when performing administrative functions.
• Must be able to work in areas containing secondhand smoke dust loud noises and bright lights.

Qualifications:

• High school diploma or equivalent required.

• Adding machine computer terminal operation and currency counting machine skills are preferred.

• Basic mechanical (repair) ability preferred.

• Prior supervisory experience is preferred.

• Prior count room or money handling experience (casino or bank) is preferred.

• Must be able to work all shifts.

• Must be able to get along with co-workers and work as a team.

• Must present a well-groomed appearance.

Must be able to read and write English.