Claims Coordinator

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Position: Claims Coordinator

Location: Austin TX 78701

Pay Rate: $21/hr - $23/hr

Shift: Monday - Friday 8AM to 5PM

Description: MAJOR RESPONSIBILITIES/TASKS

Office Administration and Support
1. Set up new claim files including completing data screens setting initial reserves and mailing acknowledgment letters. Update internal claim logs and reports prepare claim files and scan documents for vendor services as needed. Handle urgent claim setup requests as required.
2. Manage all incoming and outgoing correspondence. Act as a backup for reception handling receipt opening and date-stamping of claims mail. Index each mail item with the appropriate claim number and ensure daily electronic transmission of medical bills to IMO.
3. Provide administrative assistance to the Claims Department including coordinating meetings preparing reports making travel arrangements and preparing expense reports for management. Assist in preparing for Hot Topics and other events.
4. Manage the worker s comp inbox routing and processing incoming electronic mail throughout the day.
5. Handle incoming calls to the claims department directing them to the appropriate team member as necessary.
6. Report information to respective entities as required by the Texas Department of Insurance.
7. Maintain and replenish printer supplies in the claims area and ensure office supplies are stocked for the department.
8. Provide backup support for the receptionist at the front desk and offer administrative assistance to other departments as needed.

Invoice and Payment Processing
9. Process reviewed invoices provide bill and check status updates to vendors/providers and handle mileage reimbursements and check requests.
10. Manage weekly indemnity and expense payments. Process audited medical bills attach necessary documentation ensure timely mailing of checks and file copies in the appropriate claim files.

POSITION REQUIREMENTS KNOWLEDGE SKILLS & ABILITIES:

Credentials Knowledge and Experience:
- High school diploma
- Minimum of two years experience in an administrative role
- Availability to work in the office five days per week

Skills and Abilities:
- Strong organizational skills with attention to detail
- Effective time management with the ability to prioritize multiple tasks
- Proficiency in Microsoft Office Suite and quick adaptability to technology databases
- Excellent verbal and written communication including proof-reading
- Initiative in troubleshooting and problem-solving
- Team-oriented with strong collaboration skills
- Professional demeanor and ability to work with diverse personalities

Required Experience: