GTM Systems Administrator
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Job Location:
Austin, TX - USA
Monthly Salary:
$ 135 - 150
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Meet Upside:
We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brick-and-mortar businesses with new profitable customers. Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives.
The Impact Youll Make:
As GTM Systems Administrator you will play a critical role in ensuring the stability scalability and evolution of Upsides go-to-market technology stack. You will serve as a trusted systems partner supporting day-to-day systems health while also contributing to strategic initiatives that improve automation data quality and user experience. This role requires strong independent ownership sound judgment in complex systems decisions and the ability to translate business needs into durable scalable solutions. Reporting to the Senior Director Revenue Operations you will help ensure our technology ecosystem remains a reliable system of record and a catalyst for operational efficiency including supporting emerging AI-powered workflows and automation plays.
Core Responsibilities
Support the administration configuration and ongoing optimization of Upsides GTM Technology Stack (Salesforce Conga DocuSign Outreach Etc.) ensuring platform reliability performance and data integrity.
Deliver production support by troubleshooting prioritizing and resolving issues raised by end users and integrated systems with a focus on root-cause resolution.
Support program management for the Salesforce domain including roadmap definition backlog grooming prioritization and delivery planning in partnership with business partners.
Partner with stakeholders to gather business requirements and translate them into scalable Salesforce solutions.
Document business requirements solution designs and system behavior to ensure clarity alignment and long-term maintainability.
Design and implement automation (including flows validations and AI-enabled capabilities) to improve efficiency reduce manual work and support scale.
Support AI automation initiatives by helping operationalize new Salesforce features and adjacent tools that enhance productivity and decision-making.
Proactively monitor Salesforce releases and broader ecosystem trends ensuring Upside stays ahead of new functionality and practices
Partner with Enablement and Operations leaders to support training programs develop user documentation and reinforce consistent system usage.
Act as a thought partner on systems strategy finding opportunities to improve data quality governance and cross-platform alignment.
Collaborate with external vendors and internal technical partners to support integrations enhancements and platform investments.
Competencies Youll Need:
4 years of hands-on Salesforce administration experience in a complex fast-paced environment (certifications preferred).
Deep understanding of Salesforce core functionality (Sales Cloud preferred) automation tools and data model design.
Proven experience gathering business requirements and translating them into well-architected system solutions.
Strong production support mindset with the ability to balance urgent issues against longer-term platform improvements.
Demonstrated ability to operate independently prioritize competing demands and exercise good judgment
Strong communication and collaboration skills with the ability to influence without authority and partner across functions.
Tools We Use:
Salesforce
Hubspot
Outreach
Gong
Conga / DocuSign
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Location:
This hybrid role is based in our Austin Chicago DC or NYC -office attendance is required on Monday Tuesday and Thursday and may increase based on project-based needs and changes to Upsides in-office policy over time.
Compensation:
The U.S. base salary range for this full-time position is $135000 - $150000 equity benefits. The final starting pay will be determined based on job-related skills experience qualifications work location and market conditions. Your recruiter can share more about the specific salary range during the hiring process.
#LI-Hybrid
#LI-CO1
Benefits:
Medical dental and vision coverage starting on Day 1
Equity (ISOs)
401(k) program
Family planning programs paid parental leave
Physical fitness and wellness memberships
Emotional and mental health support programs
Unlimited PTO 10 paid federal holidays our annual week-long Winter Break
Flexible work environment
Lunch reimbursement for in-office employees
Employee Resource Groups
Learning and Development stipend
Transparent culture
Amazing mission!
Diversity and Inclusion:
Diversity drives innovation and our differences make us stronger. Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and we do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. Everyone is welcome here!
If theres anything we can do to support a disability or special need during your application or interview process please email
This email is for accessibility accommodations only it should not be used to submit job applications.
Notice To Recruiters And Placement Agencies:
This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
We support market challengers to successfully improve and scale their digital commerce on their way to become industry leaders.
