Customer Service Manager JWR

Sparks, NV - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

WHAT YOULL BE DOING

The Customer Service Manager will fulfill duties associated with operations purchasing order fulfillment customer service calls and coordination of operations personnel. This job requires a wide variety of skills including communication technical writing mechanical knowledge and ERP software utilization. This position will require coordination of multiple projects and individual tasks simultaneously. The Customer Service Manager will be working in conjunction with multiple sale teams to facilitate projects and assist customers.

Project Assistance & Management. Plan and direct staffing training and performance evaluations for service technicians.
Strategic Development. Develop and monitor strategy for all Water Resources services; including existing and future service opportunities.
Schedule technician service visits. Coordinate all service visits to be performed by Jensen Water Resources. Customer Service Manager will be required to communicate directly with contractors and jobsite personnel as well as Jensen technicians to schedule visits as needed.
Warehouse Supervision. Oversee and monitor the Water Resources warehouse. The Customer Service Manager will be responsible to maintain an organized clean warehouse as well as identify areas for process improvements.
Production/Procurement. Create customer orders work orders and purchase orders for all Jensen Water Resources Projects.
Inventory Control. Perform regular maintenance and supervision of all inventory and associated transactions.

WHO WE ARE LOOKING FOR

Youre enthusiastic and motivated in a fast-paced environment. You possess demonstrated sales and supervisory experience preferably in a building materials environment (minimum of 2 years). Youre a lifelong learner with a Bachelors degree in business or related field preferred. You dont take shortcuts. Youre safety conscious not just for yourself but for your team.

Were open to individuals who arent just looking for their next job theyre looking to build a career. You want an opportunity to showcase your skill set with a solid company who will invest in our culture everyone matters.

ALL ABOUT JENSEN INFRASTRUCTURE

Much like you our founder Don Jensen was looking for a way to support his family so he started his Company in 1968. Since founded weve been supporting communities across Nevada California Arizona Washington and Hawaii.

Jensen Infrastructure likely has an impact on your daily life. We build culverts to take water away from your neighborhoods underground utility boxes to hold cables and manholes to allow workers access to the sewers deep below the roads we drive on. And thats just a small sample of what we do at Jensen on a daily basis.

When you work at one of Jensens many locations you will enjoy the close relationships and camaraderie of a small company while being part of a larger well-established growing company.

Required Experience:

Manager

DescriptionWHAT YOULL BE DOINGThe Customer Service Manager will fulfill duties associated with operations purchasing order fulfillment customer service calls and coordination of operations personnel. This job requires a wide variety of skills including communication technical writing mechanical know...