Program Assistant, Western MA

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profile Job Location:

Holyoke, CO - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Organizational Overview

Families Firsts mission is to partner with parents to amplify the power of parents so they can positively impact the lives of children and communities through our groundbreaking programs. Our model includes parenting education and support family engagement and alumni opportunities.

For more than 38 years Families First has been a leader in providing parenting education across the Greater Boston area. The organization was founded in 1988 with the goal of helping parents navigate the diverse challenges of raising children by providing research-based parenting education 2022 we expanded to Hampden County in Western Massachusetts. Today Families First provides a comprehensive model for early childhood parenting education family engagement and parent leadership through the Power of Parenting program and the Ripple Program.

Position Overview

As part of Families Firsts Program Department the Program Assistant Western MA will support the Program Manager Western MA to implement Power of Parenting and Ripple programs in Hampden County. This includes supporting recruitment registration and program logistics to ensure successful delivery of programs in English Spanish and additional languages as program language options expand.

This is a part-time 15-hour/week non-exempt position that requires availability to attend evening and weekend program sessions events and meetings approximately two times a week typically on Tuesdays Wednesdays or Thursdays. attending events/programs to recruit/support program participants and meetings/events to connect with staff/partners >span classnormaltextrun>in the community. It also includes travel to our central office currently located in Watertown MA approximately once every other month. There may be potential for growth in this position as our organization plans to expand its work in Western MA. This position reports to the Program Manager Western MA.

Essential Job Functions

  • Support Program Manager in recruitment retention and registration process for programs
    • Monitor program recruitment with the goal of registering at least 20-25 participants per program
    • Attend events and make phone calls to recruit parents for programs in collaboration with Program Manager and Parent Ambassador
    • Run information session for programs as needed
    • Prepare print and deliver recruitment materials as needed
    • Attend monthly community meetings as requested by Program Manager to increase visibility in the community and connect with potential partners and feeders
  • Support the implementation of program logistics
    • Prepare and provide materials for programs and partners
    • Track data in database (Salesforce)
    • Connect with parents to ensure completion of registration forms and surveys
    • Provide certificates and other materials to parents as needed
  • Attend select program sessions to ensure program registrations are completed updates shared and resources provided
  • Support Program Manager with the Parent Leader selection process as needed
  • Provide guidance to Parent Leaders during program as needed
  • Collaborate with Program Manager to troubleshoot program challenges with partners as needed Other tasks as assigned by supervisor to support programs/participants

Ideal Qualifications

  • 2 years of experience successfully supporting or coordinating programs/projects outreach and/or community organizing
  • Former participant in Families First programming is preferred
  • Strong communication skills
  • Organizational skills and high attention to detail
  • Ability to work well independently as well as in a collaborative team environment
  • Problem solver flexible and abie to learn quickly
  • Comfort with MS Office (Excel PowerPoint Word Outlook) and databases (Salesforce in particular) Comfort with technology and willingness to learn new systems

Requirements

  • English-Spanish bilingual capability
  • Able to climb/descend stairs bend and occasionally lift items up to 30 pounds such as supplies/equipment
  • Must be able to travel to sites within Western MA as well as some travel to the central office in Watertown Candidate needs to be available to work some evenings and weekends typically Tuesday Wednesday Thursday

Compensation and Reimbursement

The starting rate for this position is $28 per hour. Additionally we provide reimbursement for all work-related travel including mileage at the standard IRS rate tolls and parking in accordance with organizational policy.

Families First is an equal opportunity employer for all regardless of race color citizenship religion national origin sex sexual orientation gender identity or expression age disability veteran or reservist status or any other category protected by federal state or local law.


Required Experience:

Junior IC

Organizational Overview Families Firsts mission is to partner with parents to amplify the power of parents so they can positively impact the lives of children and communities through our groundbreaking programs. Our model includes parenting education and support family engagement and alumni opportun...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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Families First is a vibrant place to work, and we pride ourselves in offering a multitude of exciting development opportunities for each member of our team. Our diverse and skilled staff members find a great deal of meaning and fulfillment in their work, and many have been with the or ... View more

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