Responsibilities:

Leadership

Working closely with the GOCC the DCO takesa central rolein the operational leadership and management of IJM.

• Lead the development of processes frameworks training/communications and measurements for cross-functional and enterprise-wide integration of Global Operationsestablishingan effective efficient and continuously improving operational ecosystem.

• Lead the establishment and design of functional Communities of Practice that foster operational alignment collaboration learning and continuous improvement.

• Collaborate with the GOCC to cultivate a healthy thriving culture across Global Operations reflecting IJMs mission and values.

Enterprise Operational Ecosystem Management

The DCOis responsible fordriving the effective integration collaboration and functioning of Global Operations within a clearly defined enterprise-wide operational ecosystem.

• Lead the Global Operations Council in developing an enterprise operational ecosystem aligning with IJMs regional matrix operating model and enterprise strategy.

• Drive communications training and change management for embedding and implementing the functionality of the enterprise operational ecosystem across functions and regions.

• Develop and manage frameworks and processes foroptimizingand continuously improving the operational structure systems and processes of Global Operations within the enterprise operational ecosystem.

• Develop and manage frameworks and processes for resolving issues/conflicts/confusion related to the enterprise operational ecosystem.

Global Operations Council/Division Management

In partnership with the GOCC the DCO is responsible for the development and management of a Global Operations Structure Strategy Metrics and Budget that measurably (1) support the Program and Resources Pathways to achieve the 2030 Vision (2) enable the organization to meet all financial stewardship legal fiduciary and duty of care requirements and (3) continually drive efficiency and effectiveness of global operations and support functions.

• Lead the development and management of the Global Operations Structure Strategy Metrics and Budget.

• Coordinate and manage work plans across Global Operations functions to ensure theright-sizingof operational activities to resources/capacity/capability.

• Provide management and administrative leadership of the Global Operations Councilestablishingmeeting rhythms processes and frameworks to support its operations.

• Develop and manage the framework for measuring evaluating and reporting on operational metrics that measure the effectiveness efficiency and customer experience of operational support functions across the IJM enterprise.

Qualifications:

• Graduate degree in business management organizational development law or equivalent combination of bachelors degree and relevant work experience.

• Minimum of eight (8) years of experience in business operations business systems general management and/or process design/development.

• Experience with not-for-profit leadership (management or board-level) strongly preferred.

• Functional knowledge and understanding of business operations (e.g. accounting HR IT systems legal etc.) and the interdependencies of operational functions.

• Preference for background in HumanCenteredDesign and/or design thinking especially in the context of process design/development.

Critical Qualities:

• Eager commitment to IJMs Core Values: Christian Professional and Bridge-Building.

• Mature Christian faith with proven ability to lead others in Christian spiritual formation.

• Collaborative mission-first servant leader with global Perspective.

• Superb written and verbal communication skills.

• Ability toimpactothersbehaviors attitudes opinions and choices build consensus around a common purpose and deliver collaborative solutions; listen and empower work through others.

• Capability to proactively build relationships and trust within the organization.

• Proven ability to absorb complexity and diverse viewpoints/perspectives and to drive clear simple sustainable and scalable solutions.

ApplicationProcess:

Upload Resume CoverLetter& Statement of Faith* inone PDF document.

*What is a statement of faith
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM.The statement can either be incorporated into the cover letter orsubmittedas a separate document and should include at a minimum a description of your spiritual disciplines (prayer study etc.) and your current fellowship or place of worship.

What does IJM have to offer

• Comprehensive Medical/Dental/Vision benefits

• Monthly commuter and parking benefitsin the DC metro area

• Retirement benefitoptions

• Paid leave starting at23 days

• 12holidays (plusearly releasethe day prior)

• Daily quarterlyand annual community spiritual formation

• Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy Protection against Sexual Exploitation Abuse and Harassment Policy and Code of Ethics. Candidateselectionis based on technical competence recruitmentselectionand hiring criteria subject to assessing the candidatesvaluecongruence and thorough background police clearance and reference check processes.