Customer Service Representative
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Service Representative
Location: Phoenix AZ (On-site)
Employment Type: Full-Time
Salary: $20.00 - $25.00 hourly
Company Introduction
This organization is a leader in precision-engineered components and supply chain solutions for aerospace defense semiconductor medical and energy industries. With decades of technical expertise and a nationwide engineering and manufacturing network it helps partners improve product reliability reduce risk and maintain the highest quality standards.
Role Overview
We are seeking a Customer Service Representative to support daily customer interactions and order processing in a fast-paced industrial/manufacturing environment. This role is fully onsite and plays a critical part in ensuring accurate order entry timely follow-up and excellent customer service.
Core Responsibilities
- Answer inbound customer calls and emails in a professional and timely manner
- Enter customer orders accurately into internal systems
- Process and manage customer orders from start to completion
- Follow up with customers regarding order status delivery timelines and updates
- Coordinate with internal teams to resolve order issues or questions
- Maintain accurate customer and order records
- Provide consistent high-quality customer support
Required Background
- Prior experience in customer service order processing or administrative support
- Strong attention to detail and accuracy
- Comfortable handling phone-based customer interactions
- Basic computer skills and ability to learn internal systems
- Reliable punctual and able to work onsite during scheduled hours
- Experience in manufacturing industrial supply or distribution environments
- Familiarity with ERP or order entry systems
- Customer service experience supporting technical or product-based orders
Compensation & Perks
- Competitive salary plus performance-based incentives
- Comprehensive medical dental and vision insurance options
- Company-paid life AD&D and long-term disability insurance
- 401(k) retirement plan with employer contributions
- Paid time off and company holidays starting upon hire
- Employee Assistance Program (EAP)
- Cell phone allowance or company-provided phone
- Career growth opportunities in a rapidly expanding company
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
