Disability Calculation Analyst
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The National Life Disability & Wellness Team is looking for a self-motivated Calculation Analyst who thrives on delivering valueiscustomer-obsessed and excited to work with a small yet dynamic will have good understanding of group disability contract language and the impact various sources of income have on disability benefits. Strong mathematical and negotiation skills are required.
Position Responsibilities:
Calculate and code offsets and the adjusted LTD benefit in Navigator
Inform Plan Member of the overpayment amount with clear explanations both verbally and in writing.
Follow-up with Plan Member for reimbursement of overpayment and negotiate an acceptable repayment plan when necessary.
Proceed with claim recoveries in Navigator
Collaborate with the Case Management teams to strengthen financial results.
Work closely with othercolleagues to prioritize work especially during peak times
Required Qualifications:
Strong customer service focus; ability to be empathetic while delivering sometimes difficult messages
Strong math skills
Very comfortable with Office 365; most notably Excel and Word
Able to read and interpret group insurance contracts and apply their provisions
Exceptional communication skills both oral and written.
Strong negotiation skills
Preferred Qualifications:
Experience with Navigator is an asset
Experience in disability benefit calculations is helpful
Open to change and continuous improvement
A capacity for constant learning from both success and failure
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$39225.00 CAD - $65375.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
