Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
The Corporate Account Management Team within Caterpillars Customer Solutions Core Regions Division is seeking a Senior Corporate Account Manager to partner with Managed Accounts and ensure their fleets operate at peak efficiency.
Role Summary: This Senior Corporate Account Manager Role with a focus on Product Support and Customer Solutions will work with specific accounts to grow our relationships and provide long term solutions.
In this role you will serve as a trusted advisor to major customers delivering exceptional support services and driving account strategies that optimize fleet performance. Youll collaborate with dealers and internal teams to identify business needs provide technical and diagnostic expertise and ensure customers receive maximum value from Caterpillar and dealer resourcesultimately fostering long-term satisfaction and loyalty.
What You Will Do
Consult and Collaborate: Work closely with dealers and internal stakeholders to support sales and service for corporate account customers.
Develop Communication Processes: Create clear proactive processes to inform customers about product support needs rates shipping timelines delays and other critical updates.
Ensure Fleet Performance: Partner with dealers to maintain and service customer equipment providing technical resources and defining support requirements.
Drive Growth: Engage directly with customers to gather insights identify opportunities and promote additional products and services that meet evolving needs.
Maintain Compliance and Alignment: Follow organizational policies ensure regulatory compliance and maintain transparent communication across teams to meet customer expectations.
Skills You Bring
Customer Focus & Relationship Management: Build and sustain productive long-term relationships with clients and vendors through clear effective communication and a deep understanding of their business challenges.
Value Selling: Articulate and deliver the full value of Caterpillars products and services differentiating offerings to address specific customer needs and qualifying opportunities based on strategic fit.
Negotiation Decision-Making & Critical Thinking: Navigate complex negotiations with confidence analyze situations accurately and make informed decisions that balance risk and opportunity while striving for win-win outcomes.
Account Management: Manage day-to-day account activities resolve complex issues and advise on tailored solutions that drive customer success.
Top Candidates Will Also Have
Industry expertise in construction products services work tools and exposure to digital solutions.
Bachelors degree in Engineering Business Marketing or a related field.
Extensive commercial experience in dealer and/or customer-facing roles with a proven track record of driving results and building strong relationships.
Additional Information
Travel: 50% within the assigned territory.
Location: Role based in Peoria office.
About Customer Solutions Core Regions Division
Our division is dedicated to delivering customer success beyond machines and parts. We collaborate with dealers to provide integrated solutionsincluding digital technologies services rental and financingtailored to the unique needs of our core regions: Americas North Europe Japan Australia and New Zealand.
Summary Pay Range:
$159120.00 - $238680.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:January 7 2026 - January 16 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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Required Experience:
Manager
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.