At Fello we champion the rights of people with disabilities and invest in what matters most: real opportunities strong relationships and inclusiveequitablecommunities. We partner with people with disabilities to provide support services develop inclusive housing and create spaces where people feel genuinely connectednot just accommodated.
The Business Systems Administratorserves as a vital bridge between our Information Technology Department and business units across the Fello enterprise. This position plays a critical role infacilitatingthird-party business systemsutilizedthroughout the organization ensuring all data is accessible usable actionable and stored in compliance with HIPAA and PHI requirements. The Business Systems Administrator enables our mission by ensuring the technology infrastructure that supports our programs and servicesoperatesseamlessly.
The Business Systems Administrator will partner with leadership tomaintainthe ongoing functionality of assigned business systems across Fello and its subsidiaries. This role requires serving as a technical expert who collaborates with internal stakeholders toidentifyopportunities for improved functionality develops user-friendly documentation and training materials and responds to help desk tickets related to business systems. The position involves monitoring user permissions and data access controls supporting report development and working with the IT Project Manager to implement new features and system improvements.
The ideal candidate brings a strong technical foundation combined with excellent customer service skills and the ability to translate complex system functions into accessible guidance for users with varied technical abilities. They excel at working collaboratively across diverse teamspossessstrong project management and documentation skills anddemonstratethe ability to think creatively about process improvements. The successful candidate thrives in a dynamic environment with multiple prioritiesmaintainsa strong senseof urgency and communicates effectively in both written and oral formats.
This position requires a high school diploma or GED (with a bachelors degree in business or technology strongly preferred) and a minimum of three years of business systems implementation experience. Experience with data storage best practices data privacy and healthcare IT-related issues is strongly preferred as isproficiencyin MS Word Excel Outlook and databases.
This position is full-time and eligible for telework options with a typical work schedule Monday through Friday during Fello office hours and occasional nights and weekends. This position includes anaward-winning total rewards (benefits) packageand opportunities for professional development within our mission-driven organization.
Fello is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race color religion ancestry sex gender gender expression national origin age marital status military/veteran status sexual orientation gender identity pregnancy genetic information disability or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates employment decisions at Fello will be based on merit qualifications and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.
Required Experience:
Unclear Seniority
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