Customer Service Representative AT&T
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Call Center Customer Service Representative
Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers handling inquiries and resolving issues to deliver an outstanding experience.
As a representative of our valued clients you will primarily work with ATT customers providing support and guidance on their inquiries regarding products and services.
KEY RESPONSIBILITIES:
- Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
- Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
- Document customer interactions and maintain accurate records to ensure continuity of service.
- Educate customers about services and promotions to enhance their experience.
- Collaborate with team members to improve overall service delivery and customer satisfaction.
Join us at OneTouch Direct where your customer service skills can shine!
SHIFT:
Available shifts may include flexible hours including evenings and weekends.
Requirements
- Strong verbal communication and interpersonal skills.
- A customer-focused mindset and passion for helping others.
- Ability to work in a fast-paced environment while handling multiple tasks.
- Proficiency in computer applications and systems.
- Previous experience in customer service or call center preferred but not required.
- High School Diploma or equivalent is required.
Benefits
- Full-Time Hours: 40 hours per week schedule
- GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks!
- Supportive Environment: Classroom training plus ongoing support for your success!
- Great workplace: Daily and weekly incentives to create a fun competitive and rewarding environment!
- Benefits: Health Care Plan (Medical Dental & Vision)
- Culture: Diverse welcoming culture with Employee Resource Groups
- Referrals: Refer a friend and earn up to $2000 per person!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At OneTouch Direct (OTD) , we do things differently. We provide a high-energy, culture-focused environment where we consistently recognize top-performing employees for their hard work. We have been partnering with our Fortune 500 Clients since 1998, and we continue to expand our busin ... View more
