DescriptionWe are hiring an Account Manager to manage and grow our IT recruitment accounts in Australia.
This role is for someone with a mindset to win a person who takes ownership thinks creatively builds strong personal relationships with clients and consistently drives results.
You will work closely with our recruitment team to deliver fast high-quality hiring outcomes while ensuring clients receive strong value and ROI for their recruitment agency spend.
Key Responsibilities
1) Client Relationship Management (Australia )
- Manage day-to-day relationships with Hiring Managers HR Talent Acquisition and Procurement
- Build strong personal rapport and long-term trust with key stakeholders
- Understand client priorities team structures and hiring pain points
- Represent Zone IT Solutions professionally across international markets
2) Drive Recruitment Outcomes & Delivery Results
- Own hiring outcomes across assigned accounts (contract & permanent roles)
- Drive job intake submissions interview scheduling feedback offers and closures
- Ensure speed urgency and accountability across the recruitment cycle
- Proactively remove blockers and improve turnaround times
3) Bring Value to Every Client Engagement
- Share market insights (talent availability rate trends skill demand hiring challenges)
- Improve quality of submissions through strong role briefings and screening alignment
- Build feedback loops to reduce delays and increase conversion rates
- Ensure clients consistently experience strong value from their agency engagement
4) Out-of-the-Box Thinking & Account Growth
- Bring fresh ideas to improve delivery performance and client experience
- Identify opportunities to expand Zones footprint within accounts (new teams new regions new projects)
- Support client retention through proactive engagement and consistent delivery
- Think commercially and contribute to revenue growth and account profitability
5) Internal Coordination & Reporting
- Work closely with recruiters to prioritise roles and drive execution
- Maintain clean and accurate activity tracking in CRM/ATS
- Provide weekly updates on pipelines roles challenges and outcomes
- Ensure smooth communication between clients and internal delivery teams
RequirementsWhat Success Looks Like (KPIs)
- Strong client satisfaction and repeat hiring demand
- Improved turnaround time from role briefing to shortlist
- Strong submission-to-interview and interview-to-offer ratios
- Consistent monthly closures and pipeline performance
- Growth in active roles and deeper penetration within accounts
- Strong client feedback on speed quality and service value
What Were Looking For
Must-Have
- Strong communication and relationship-building skills
- Results-driven mindset with high ownership and accountability
- Experience working with clientsm in Australia/Europe is a plus)
- Experience in IT recruitment/staffing in Account Management role
- Ability to manage multiple priorities and drive follow-ups
- Commercial thinking and client-first approach
BenefitsZone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible efficient and collaborative solutions to any organization that requires IT experts. Our agile agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne Sydney Singapore and India. If you are looking for new opportunities your profile at or contact us.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds including Aboriginal and Torres Strait Islander peoples people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
Required Experience:
Manager
DescriptionWe are hiring an Account Manager to manage and grow our IT recruitment accounts in Australia.This role is for someone with a mindset to win a person who takes ownership thinks creatively builds strong personal relationships with clients and consistently drives results.You will work close...
DescriptionWe are hiring an Account Manager to manage and grow our IT recruitment accounts in Australia.
This role is for someone with a mindset to win a person who takes ownership thinks creatively builds strong personal relationships with clients and consistently drives results.
You will work closely with our recruitment team to deliver fast high-quality hiring outcomes while ensuring clients receive strong value and ROI for their recruitment agency spend.
Key Responsibilities
1) Client Relationship Management (Australia )
- Manage day-to-day relationships with Hiring Managers HR Talent Acquisition and Procurement
- Build strong personal rapport and long-term trust with key stakeholders
- Understand client priorities team structures and hiring pain points
- Represent Zone IT Solutions professionally across international markets
2) Drive Recruitment Outcomes & Delivery Results
- Own hiring outcomes across assigned accounts (contract & permanent roles)
- Drive job intake submissions interview scheduling feedback offers and closures
- Ensure speed urgency and accountability across the recruitment cycle
- Proactively remove blockers and improve turnaround times
3) Bring Value to Every Client Engagement
- Share market insights (talent availability rate trends skill demand hiring challenges)
- Improve quality of submissions through strong role briefings and screening alignment
- Build feedback loops to reduce delays and increase conversion rates
- Ensure clients consistently experience strong value from their agency engagement
4) Out-of-the-Box Thinking & Account Growth
- Bring fresh ideas to improve delivery performance and client experience
- Identify opportunities to expand Zones footprint within accounts (new teams new regions new projects)
- Support client retention through proactive engagement and consistent delivery
- Think commercially and contribute to revenue growth and account profitability
5) Internal Coordination & Reporting
- Work closely with recruiters to prioritise roles and drive execution
- Maintain clean and accurate activity tracking in CRM/ATS
- Provide weekly updates on pipelines roles challenges and outcomes
- Ensure smooth communication between clients and internal delivery teams
RequirementsWhat Success Looks Like (KPIs)
- Strong client satisfaction and repeat hiring demand
- Improved turnaround time from role briefing to shortlist
- Strong submission-to-interview and interview-to-offer ratios
- Consistent monthly closures and pipeline performance
- Growth in active roles and deeper penetration within accounts
- Strong client feedback on speed quality and service value
What Were Looking For
Must-Have
- Strong communication and relationship-building skills
- Results-driven mindset with high ownership and accountability
- Experience working with clientsm in Australia/Europe is a plus)
- Experience in IT recruitment/staffing in Account Management role
- Ability to manage multiple priorities and drive follow-ups
- Commercial thinking and client-first approach
BenefitsZone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible efficient and collaborative solutions to any organization that requires IT experts. Our agile agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne Sydney Singapore and India. If you are looking for new opportunities your profile at or contact us.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds including Aboriginal and Torres Strait Islander peoples people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
Required Experience:
Manager
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