LXR Front Desk Supervisor Hotel Del Coronado, a Curio Collection by Hilton
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Job Location:
Coronado, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-CS2
#LI-CS2
The iconic Hotel del Coronadois looking for aLXR Front Desk Supervisorto join the Beach Village and Shore House team! Join one of the last surviving wooden Victorian beach resorts in the world and after a$400M renovationand expansion the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego this 28-acre property was built in 1888 and has over 750 rooms cottages and villas with 65000 square feet of banquet space and 10 food and beverage outlets. This includes 4 restaurants 2 bars a food truck marketplace ice cream shop and in-room dining.
Classification:Full-Time
Shift:Various must be available to weekdays weekends and holidays.
Pay Rate:The pay rate for this role is $30 and is based on applicable and specialized experience and location.
What will I be doing
The LXR Supervisor provides guidance and leadership as the Front of House Supervisor and ensures consistent quality of customer service is provided to all guest in accordance with Hilton and LXR Standards.
As our Front Office Supervisor you will be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotels continuing effort to deliver outstanding guest service. Specifically you would be responsible for performing the following tasks to the highest standards:
- Assign work and supervise team member performance in all Front Office procedures including but not limited to guest check-in and check-out lobby traffic and flow luggage assistance telephone operator services and determining room rates and availability
- Respond to guest inquiries and resolve issues and complaints in a timely friendly and efficient manner
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Schedule assign daily work lead pre-shift meetings inform and train team members
- Monitor observe and assist in evaluating team member performance
- Monitor lobby/front drive traffic and adjust staffing accordingly
- Room assignments room changes room upgrades for day of and future reservations
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- ENT
- Hr Internship
- Cardiac
- Conservation
- Excel
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
