Front of House Director

Englewood, CO - USA

Hourly Salary: $ 25 - 30

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Part-Time Front of House Director/ Operations & People Manager

Salon / Studio Environment

Hours: 2030 hours per week

Location: On-site some administrative work

Reports to: Owner

About the Role

We are seeking a Part-Time Front of House Director/ Operations & People Manager to oversee the day-to-day flow of our salon/studio and support both our team and clients with consistency care and follow-through.

This role is ideal for someone who enjoys creating order supporting people and making sure things run smoothly behind the scenes. Youll act as the primary point person for operations helping the business function well so leadership can focus on vision culture and specialized teaching.

This is a hands-on relational role that requires presence emotional steadiness and strong organizational skills.

Key Responsibilities

Operations & Systems

Oversee daily operations and workflows

Manage schedules calendars and time-off requests

Coordinate Zoom meetings and internal logistics

Support operational systems and software

Maintain organization of the physical space

Coordinate maintenance and vendor support

Front of House (FOH) Leadership

Provide FOH support and real-time problem solving

Coordinate desk coverage

Support and help train FOH staff

Serve as first point of contact for operational questions

People Operations Support

Support recruiting and interview scheduling

Assist with onboarding coordination

Manage roster updates

Coordinate payroll and insurance logistics (final approval remains with Owner)

Client Experience & Reputation

Handle standard customer service issues

Monitor and draft responses to online reviews

Support reputation management across Google/Yelp

Escalate sensitive issues appropriately

Marketing & Events Execution

Set up and manage events on Eventbrite

Support event logistics and coordination

Maintain basic website and app updates

Support marketing timelines and execution

Inventory Facilities & Financial Support

Track inventory and place orders

Coordinate monthly counts

Support reports deposits and cash-up tracking

Flag issues or discrepancies for the Owner

What This Role Is Not

Not a second owner role

Not responsible for setting vision or strategy

Not responsible for performance management

Final decisions remain with the Owner

Ideal Candidate

Highly organized and dependable

Calm grounded and emotionally steady

Strong communicator with good follow-through

Comfortable with systems logistics and details

Enjoys supporting people and creating flow

Experience in salon studio hospitality or service environments preferred

What We Offer

Supportive values-driven work environment

Clear scope and expectations

Meaningful impactful work

Competitive hourly pay (based on experience)

Opportunity to grow with the role

How to Apply

Please send a brief introduction and relevant experience to Ivy Overby

Required Experience:

Director

Part-Time Front of House Director/ Operations & People ManagerSalon / Studio EnvironmentHours: 2030 hours per weekLocation: On-site some administrative workReports to: OwnerAbout the RoleWe are seeking a Part-Time Front of House Director/ Operations & People Manager to oversee the day-to-day flow o...