Desk Manager
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Job Location:
Santa Fe, NM - USA
Yearly Salary:
$ 80000 - 200000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Santa FE Mazda is seeking a dedicated and experienced Desk Manager to join our team in Santa Fe NM. The ideal candidate will play a pivotal role in managing the front desk operations ensuring seamless communication between customers sales and service departments and delivering exceptional customer service. This position offers a competitive compensation range of $80000.00 - $200000.00 per year paid weekly.
Responsibilities
- Manage daily front desk operations including greeting customers and handling inquiries promptly and professionally.
- Coordinate communication between sales service and administrative teams to streamline workflow and improve customer experience.
- Monitor appointment scheduling and ensure accurate paperwork and documentation are maintained.
- Oversee phone and email communications including follow-ups and appointment confirmations.
- Train and supervise front desk staff to maintain high service standards.
- Maintain a clean and welcoming front desk environment at all times.
- Resolve customer complaints or concerns efficiently and escalate issues when necessary.
- Assist management with reporting and administrative tasks as needed.
Requirements
- Proven experience in a front desk or administrative managerial role preferably in the automotive industry.
- Excellent interpersonal communication and organizational skills.
- Ability to multitask and work efficiently under pressure.
- Strong computer proficiency with knowledge of CRM and dealership management software.
- Detail-oriented with exceptional problem-solving abilities.
- Ability to lead and motivate a team.
- High school diploma or equivalent; additional education or certifications are a plus.
Benefits
- Competitive salary range of $80000.00 - $200000.00 per year paid weekly.
- Health dental and vision insurance options.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Employee discounts on vehicles and services.
About the Company
Santa FE Mazda is a premier automotive dealership in Santa Fe NM known for its commitment to customer satisfaction and quality service. We pride ourselves on creating a welcoming and professional environment for both our customers and employees. Join our team and be a part of a company that values integrity teamwork and excellence in the automotive industry.
Required Experience:
Manager
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
Santa Fe Mazda is looking for an Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills...
