Senior Systems Analyst Total Rewards

Job Description

The Role:

The Senior Systems Analyst in Total Rewards is a strategic and technical leader responsible for managing and optimizing systems that support compensation benefits mobility and recognition programs.

This role ensures seamless integration across platforms like Workday ServiceNow and vendor portals while driving governance analytics and user experience improvements.

The Senior Systems Analyst will own the overall design of assigned technical projects (custom or product strategy) and recommend best practices for solutions based on client business needs.

The ideal candidate will demonstrate the ability to take projects from initial ideation through to successful completion ensuring that innovative solutions are effectively implemented and integrated into existing processes.

They should be comfortable managing the full project lifecycle collaborating with stakeholders and adapting to evolving business needs.

What Youll Do:

• Lead global Total Rewards technical projects and initiatives.

• Manage identification and resolution of business and data issues.

• Act as the main technical contact between business and IT teams.

• Maintain strong knowledge of business processes best practices and technologies.

• Promote technical best practices and drive process improvements.

• Stay updated on supplier systems and GM IT platforms for Total Rewards.

• Provide technical training and mentorship within the team.

• Improve IT customer satisfaction through transparent communication.

• Coordinate project delivery with vendors and internal IT.

• Lead configuration and maintenance of Total Rewards systems and portals.

• Own system functionality and integration roadmap.

• Implement governance protocols like RASIC charts and change control.

• Organize Steering Committee meetings and quarterly reviews.

• Oversee all system aspects of program launches and updates.

• Collaborate with HR IT Legal Payroll Communications and vendors.

• Support compliance with accessibility localization and regulations.

• Work autonomously with diverse teams and clients.

• Demonstrate dedication to customer satisfaction.

• Ensure projects are completed on time and with high quality.

• Lead enterprise-level projects with minimal supervision.

• Run effective meetings build consensus and engage executives.

• Strategic Planning: Actively contribute to strategic planning processes by helping shape understand and prioritize key business outcomes.

• Systems Development Lifecycle: Participate in all phases of the IT Systems Development Lifecycle ensuring alignment with business and technical goals.

• Requirements & Testing: Develop comprehensive system requirements and end-to-end testing strategies and plans to validate solution integrity.

• Business Support & Delivery: Support evolving business needs and drive deliverables to closure with a focus on quality and timeliness.

• Data Analysis: Perform data mining and analysis to uncover insights and support informed decision-making.

Your Skills & Abilities (Required Qualifications):

• Demonstrates ability to prepare and maintain documents/tools such as Business Process Process Flow Analysis Product Architecture and Design Best Practices.

• Experience working with developers and cloud solutions and/or RDBS.

• Proficient in Requirements Definition Configuration Workbook Data Models Detailed Functional Design Executive Summaries Project Plans.

• Sets deadlines assigns responsibilities monitors progress provides feedback escalates issues and identifies risks.

• Seeks opportunities to develop professional skills.

• Bachelors degree in information systems or related field.

• 5 years of experience in systems analysis or HR technology with a focus on Total Rewards.

• Experience with Workday ServiceNow ADP and other HRIS platforms.

• Strong analytical and problem-solving skills; advanced Excel and data visualization tools.

• Ability to interpret and apply API documentation for integration and troubleshooting.

• Experienced in Agile Iterative and Waterfall methodologies using Jira.

• Excellent communication and stakeholder engagement abilities.

• Basic knowledge of implementation and configuration of enterprise systems.

• Ability to learn quickly and think creatively.

• Team player with strong interpersonal skills and leadership capabilities.

• Detail-oriented with ability to assimilate and apply new concepts business models and technologies.

• Demonstrates and models GMs values and cultural behaviors fostering a winning team culture.

What Will Give You A Competitive Edge (Preferred Qualifications):

• 10 years of experience in systems analysis or HR technology with a focus on Total Rewards.

• Masters degree in information systems or related field.

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About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

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All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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