BALENCIAGA Sales & Client Advisor

Kering

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profile Job Location:

Madrid - Spain

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

Summary

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937 the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including womens and mens ready-to-wear accessories and objets dart. The brands unprecedented interactions with the expanding digital realm material developments and todays social responsibilities keep it at the forefront of modernity.

In 2021 Balenciagas 50th Couture collectionthe Houses first since its founder retired in 1968 reintroduces a standard of cutting-edge elegance.

From October 2015 to July 2025 Demna designed both mens and womens collections as the Artistic Director.
In July 2025 Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Job Description

We are currently seeking a Sales Advisor who will report to the Store Manager as part of our team in Madrid El Corte Inglés Castellana.

Your opportunity

Tobringthe in-storecustomerexperienceto thenextlevelwithflawlessservicethatdazzles. Youwillseekout andleverageopportunitiestoenhancesales andincreasegrowth.

How you will contribute

  • Todevelopandmaintaingoodproductknowledgeandprovideexcellentcustomerservice
  • Anunderstandingofcurrentproducts trends and collections andensuringthatcustomersareinformedandaware
  • Toreplenishstock andmaintainhigh standards of merchandise andproductpresentation
  • Handlingcustomercomplaintsseekingassistancewherenecessaryensuringissues areresolvedto the satisfaction of thecustomerand thecompany
  • Keepup to datewithcustomerrequirementsand operatingprocedures
  • Beawareofdailysalestargetsand performanceagainstthem. Useappropriatesales techniques toensuretheyare met
  • Toensurethatallproceduresandpoliciesareunderstood. To carry outworkaccordingtothosestandards.
  • Personalappearanceandpresentationmustbestrictlyin linewithcompanystandards
  • Adheresto Security andHealthandSafetyregulations
  • Opening&closingthe Storeaccordingtheneedsof the business in linewithCompanysecurityrules
  • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.

Whoyouare

  • Previousexperiencein asimilarrole
  • Experiencein acustomerservicerolewithface-to-facecustomercontact
  • Abilitytoadapttofrequentchange and a high-pressureenvironment
  • Abilitytoinitiatecontact and communication
  • Motivatedbybeinga teamplayerwithacommongoal
  • Excellent communication andinterpersonalskillswiththeabilitytobuildandmaintainrelationships
  • Astrongteamplayerandconsiderateofcolleagues
  • Abilitytospeakfluently Spanish English and Chinese

Why work with us

This is a fabulous opportunity to join the Balenciaga adventureand to actively contribute to the development of the business bybecoming part of a thriving Atelierin a global Luxury Groupthat offersendlesspossibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender age nationality culture disability sexual orientation - enriches the workplace and our client experience. As an Equal Opportunity Employer we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Balenciaga Spain S.L.

Required Experience:

Unclear Seniority

SummaryAbout usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937 the original House of Balenciaga defined modern couture with its many innovations to form and technique.Today it continues to uphold the vision of the House through boundary-pushing collections inclu...
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Key Skills

  • Sales Experience
  • Presentation Skills
  • SAAS
  • Customer Service
  • Google Docs
  • Organizational skills
  • Growing Experience
  • Communication skills
  • Retail Sales
  • Enterprise Sales
  • Medicare
  • Lead Generation

About Company

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As a world-class Luxury group, Kering promotes a modern and sustainable luxury at the service of creation that translates into unique and authentic experiences.

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