Affordable AdminCustomer Service Associate Los Angeles (Full-time)

Location: Rosslyn Lofts 451 S Main Street Los Angeles (DTLA)

Pay Rate: $23.00 to $24.00 hourly discounted studio housing ($875/month)

Schedule: Full-time MonFri 8:00 AM 5:00 PM

About the Role

We are seeking a compassionate and skilled Admin / Customer Service Associate to support operations at a 300-unit affordable housing community in Downtown LA. This role is ideal for someone who thrives in a people-centered environment is highly organized and can support residents many of whom are part of vulnerable or mental-healthrelated populations with professionalism and empathy.

What Youll Do

• Provide daily customer service and administrative support for residents and staff
• Support de-escalation efforts and collaborate with service providers
• Maintain accurate documentation and assist with property operations
• Uphold safety confidentiality and professional boundaries
• Use essential systems and applications (Outlook Teams Yardi Maintenance IQ MyQ SharePoint etc.)

• Experience working with individuals in DTLA mental health environments using compassion patience and trauma-informed approaches (preferred)
• Strong communication and customer-service skills
• Ability to remain patient empathetic and professional
• Willingness to learn trauma-informed care and de-escalation practices
• Bilingual: Spanish required for daily communication
• Reliable organized and able to work independently

Why Join Beach Front Property Management

• Medical Dental Vision
• 401(k) with Company Match
• Life Insurance Plan
• Pet Insurance Discount
• Bereavement Leave
• Paid Training & Clear Growth Path
• Consistent support from an experienced Supervisor
• Career growth opportunities across our Southern California portfolio
• Collaborative family-oriented company culture that values leadership and initiative

Apply Today

Bring your property management experience to a team that values your leadership and invests in your growth.

Beach Front Property Management Inc. is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Beach Front Property Management Inc. complies with applicable Federal and California civil rights laws and does not discriminate on the basis of race color national origin ancestry citizenship age physical or mental disability sex gender gender identity or expression change of sex or transgender status pregnancy childbirth breastfeeding medical condition reproductive health decision making religion creed marital status sexual orientation current or former military and veteran status genetic information or any other basis protected by federal state or local law.