Warranty Administrator
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced Warranty Administrator to support operations across two automotive brands. This essential role assists the Service Director in ensuring smooth daily operations. Key responsibilities include processing warranties reconciling service schedules closing repair orders and performing various general office duties. The ideal candidate will demonstrate strong organizational skills attention to detail and the ability to manage multiple tasks efficiently.
Warranty Administrator Compensation and Benefits:
Warranty Administrator Competitive Salary: $27 per hour.
Generous Paid Time Off (PTO):We prioritize work-life balance offering industry-leading PTO. New full-time employees accrue 4 hours per pay period totaling approximately 96 hours in the first year with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short- and long-term disability alongside a robust 401(k) plan for retirement planning.
Paid Holidays: Hannah Motor Company offers at least 5paid holidays per year to the Warranty Administrator subject to completion of the introductory period and other eligibility requirements as per company policy.
Warranty Administrator Responsibilities:
- Prepares records and submits warranty claims to the factory and reconciles them accordingly.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Post warranty payments for accounting
- Maintain various service accounting schedules
- Coordinate used inventory for DEQ testing
- Quarterly training schedule for all department employees
- Spiff/CDK reporrts for advisors
- CSI tracking daily customer surveys
- Prepare flagsheet and clock hours spreadsheet for review
- Monitors employee schedules in accordance with state law and company policy.
- Request reimbursement of PDI from factory; maintain coinciding accounting schedule
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Files and maintains all service records as required by the director
- Assists with any clerical needs as directed by the director.
- Maintains a professional appearance.
- Keeps work area clean.
Warranty Administrator Qualifications:
- Previous experience preferred.
- Excellent communication skills (including listening speaking).
- Ability to read speak and understand English.
- Ability to interpret a variety of instructions furnished in written oral or schedule form.
- Ability to multi-task.
- Ability to work alone self motivate and manage ones own time.
- Physical ability to use computer hardware/software.
- Team player with a positive attitude
- Computer literate (MS Word Advanced Excel Outlook)
- Organized and extremely detail-oriented
- Deadline-oriented
- Research skills
- Basic knowledge of dealership operations and/or office/clerical experience
- Ability to Prioritize
At Dick Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and Purpose. Were a family-run business thats been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyones day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Our Automotive Sales Associates are expected to drive sales and leases of new and used vehicles at our dealership, exceeding volume, and customer satisfaction t...
