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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Partner with Director of Workforce Management Planning & Engagement and leadership team to help set ET global workforce strategy for and apply strategy within ET business units in partnership with broader TIP team and BMOs.
2. Lead execution of ET workforce talent and/or engagement programs across ET and/or within designated ET business unit with a focus on balancing risk sustainability and financial targets to optimize ETs workforce (including FTE CW onshore and offshore) in partnership with ET Cost & Supplier Management.
3. Partner across TIP/ BMOs and with HR to influence and leverage enterprise-wide human capital programs customizing for ET-specific business needs where required to support ETs strategic plan.
4. Develop and mature appropriate metrics in partnership with ET Business Performance & Metrics to holistically report on ETs workforce talent and engagement programs to ensure workplace requirements support staffing needs.
5. Explore recommend and implement opportunities for continuous business process improvement across workforce management planning and engagement both within TIP and ET BMOs with a one team mindset.
6. Communicate ongoing work short-term outcomes and long-term impacts with ET leaders across TIP and ET BMOs and with HR partners at a regular cadence to support ETs strategic plan in partnership with ET OCM support.
7. Proactively partner to identify and mitigate risks associated with ETs workforce.
8. Fully participate Workforce Management Planning & Engagement operating model and potentially lead projects including technology process efficiency and departmental initiatives.
9. Manage direct reports including teammates and contractors (as needed).

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor degree and eight years of related experience or an equivalent combination of education and experience to include general business management consulting-type work human resources or other disciplines related to business management and/or technology.
2. In-depth and broad knowledge within own professional discipline such as finance project management change management strategy development etc.
3. Ability to interpret internal and external business challenges and apply best practices to improve products processes or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical operational and organizational challenges.
4. Experience managing a team including identifying and recruiting talent managing performance and making decisions about resource allocation.
5. Executive level communication skills including negotiation persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.

Preferred Qualifications

1. Strategic Workforce Planning

a. Develop and maintain workforce plans aligned with business priorities and growth objectives
b. Forecast talent needs and capacity requirements to support operational and strategic goals.
2. Job Architecture & Skills Management
a. Define and maintain job architecture frameworks and skill taxonomies
b. Partner with HR and business leaders to ensure role clarity and career progression pathways.

3. Global Capability Center (GCC) Execution & Location Strategy
a. Drive execution of GCC initiatives and optimize location strategy for cost efficiency and talent availability

4. Capacity Management & Training
a. Monitor workforce capacity and utilization to ensure optimal resource allocation
b. Oversee training programs to build critical skills and support continuous learning
5. Teammate Engagement
a. Develop and implement engagement strategies to foster a high-performance culture
b. Collaborate with HR and leadership to enhance employee experience and retention
6. Governance & Reporting
a. Provide workforce insights and reporting to senior leadership for informed decision-making
b. Ensure compliance with organizational policies and workforce governance standards

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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