Autism Connect Helpline Advisor – Remote
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role: Autism Connect Helpline Advisor
Start Date: Immediate
Commitment: 6 months until 30 June 2026
Time: 1pm to 7pm (days to be confirmed)
Days: 2 to 3 days per week
Location: Remote (Work From Home)
About the Role:
As a Autism Connect Helpline Advisor you will be responsible for providing autism specific independent and evidence-based information guidance and support to Autistic people their families and supporters and wider Australian community.
Key Responsibilities:
- Work collaboratively as part of a team.
- Communicate verbally via phone through video meetings or in-person.
- Document and record all communications.
- Concentrate for extended periods of time with support if required.
- Change tasks on request with little to no warning.
- Take a proactive approach to managing personal mental health utilising supports provided by Amaze your manager and through clinical supervision.
About You:
- Knowledge of autism including lived experience.
- Subject matter knowledge in at least one area (Autistic identity assessment and diagnosis education the NDIS behaviour strategies referrals to services peer support connections).
- Superior verbal and written communication skills with the ability to understand and respond to communications across several IT platforms.
- Strong customer service and interpersonal skills.
- Ability to problem solve with reflective thought and consideration and provide solution focused information with links to a wide range of stakeholders
- Ability to learn or maintain a high level of IT user skills to navigate multiple interfacing platforms within the role daily (Salesforce PureCloud/Ericom SharePoint and Microsoft Office).
- Hold a valid Working with Children Check NDIS worker screening check or be willing to obtain.
Our Commitment to Inclusion:
Spectrum Space is an equal opportunity employer. We value diversity in all its forms and actively welcome neurodivergent team members. Inclusion is at the heart of what we do and we strive to create a workplace where everyones strengths are recognised and respected.
If you need adjustments during the application process let us know were here to support you.
Click APPLY NOW or send a copy of your CV to You will then receive an email with preliminary questions. Please ensure you answer these questions at your earliest convenience so your application can progress.
Required Experience:
IC
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
