Plant IT Manager Site Support Analyst
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Job Location:
Marion, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
The Team
General Motors is hiring a Plant IT Manager Site Support Analyst to lead IT operations for Factory Zero Hamtramck withadditionalresponsibility for the Romulus Propulsion and Brownstown Battery Assembly facilities. This role is part of GMs U.S. Manufacturing IT Site Operations organization supporting the digital backbone of GMs electric vehicle and battery production.
The Role
This is a senior hands-on leadership position responsible for the stability performance and security of all onsite IT services across multiple manufacturing sites. You will provide technical leadership operational oversight and mentoring to IT teams supporting plant operations manufacturing systems and end-user technologies.
You will serve as the primary IT leader for the plants ensuring that infrastructure applications and support servicesoperatereliably 24/7. You will work closely with plant leadership manufacturing teams and GMs centralized IT organizations to deliver resilient scalable and secure technology solutions that keep production running.
WhatYoullDo
Lead a multi-site IT support team providing end-to-end coverage across applications servers storage networks end-user devices and manufacturing systems
Deliver 24/7 onsite IT operations for Factory Zero Romulus and Brownstown ensuringmaximumuptime for plant production
Serve as the single point of contact (SPOC) for plant leadership and centralized IT teams (Applications Infrastructure Networks End-User Computing Deployment)
Oversee incident triage root-cause analysis and resolution to minimize operational disruption
Plan and execute IT changes upgrades and deployments aligned to plant schedules and production priorities
Manage servicerequestlifecycles and SLAs ensuring consistent delivery and performance
Lead data center and hosting operations including virtual and physical environments
Own device lifecycle management for desktops laptops scanners radios tablets printers and mobile devices
Support manufacturing launches and major production events ensuring IT readiness
Coordinate IT project delivery across cross-functional teams
Oversee client patching security compliance and vulnerability remediation
Provide IT support for Just-In-Time (JIT) supplier operations
Required Qualifications
Bachelors degree (or higher) in IT Engineering or a related field
10 years of progressive IT experience including leadership or supervisory responsibility
Experience supporting manufacturing or industrial environments
Strong background in LAN WAN and WLAN design and support
CCNA or equivalent networking certification
Advanced troubleshooting skills for PCs laptops printers scanners tablets and network connectivity
Strong Windows client and peripheral support experience
Hands-on experience with Cisco routers switches and wireless access points
Solid knowledge of Layer 14 networking switching and routing
Experience with VLANs NAT/PAT VPNs IPSec and TCP/IP
Experience supporting data voice and video services
Strong understanding of IT security controls tools and best practices
Experience using networking and diagnostic tools to resolve complex issues
People & Leadership Skills
Strong analytical communication and problem-solving abilities
Ability to lead mentor and develop technical teams
Skilled at building strong partnerships with plant leadership operations and centralized IT teams
Comfortable operating in fast-paced mission-critical manufacturing environments
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
Manager
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
