ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
$32.00 - $44.01 Hourly
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Police Department Employees Association (APDEA) and is subject to the provisions of the current contract between the Municipality of Anchorage and the APDEA.
DEPARTMENT: Anchorage Police Department
HOURS OF WORK: Shifts vary during training; Must be willing to work days or nights with various days off as well as weekends and holidays.
3/12s: twelve (12) hour shifts during three (3) consecutive twenty-four (24) hour periods in one week; twelve (12) hour shifts during three (3) consecutive twenty-four (24) hour periods; and
1/8s - one eight (8) hour shift during the other week.
Total of 80 scheduled hours in one pay period.
LOCATION: 4501 Elmore Road
To be considered for employment applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship including Student Visas and Employment Visas under any circumstances.
Example of Duties
Under supervision performs a variety of radio dispatch public information and clerical duties in support of the Anchorage Police Departments Communications Center. Works with considerable independence of judgment and action within defined policies and instructions in deciding whether where and when emergency personnel should be dispatched. Perform other duties as assigned.
The Police Call Taker is distinguished from the Police Dispatcher in that the Police Call Taker does not act on but rather forwards emergency information to the Police Dispatcher who then makes the decision on emergency personnel responses.
Additional Information:
Performs a variety of telephone dispatch public information and clerical duties in support of the Anchorage Police Departments Communications Center. Answers emergency 911 and non-emergency calls determines nature of call and routes it to the proper agency or takes appropriate action to complete call for service. Obtains all pertinent information necessary for assignment of required resources. Establishes priority of complaints and determines level of response necessary. Enters appropriate data on dispatch cards computer and report forms as required. Retrieves information from law enforcement information systems local state and national. Operates Computer Aided Dispatch System telecommunications equipment as well as standard office equipment processing and telecommunications equipment.
Additional Qualifications/ResponsibilitiesMinimum Qualifications / Substitutions / Preferences
High School Diploma GED or equivalent and two (2) years of experience which involved a substantial amount of public contact and office clerical duties.
Must possess and/or obtain:
Satisfactory national criminal background investigation (AS 12.62.160 AS 12.62.400 13 AAC 85.010 and 13 AAC 85.210) and financial review.
Alaska Public Safety Information Network (APSIN) / National Crime Information Center (NCIC) certification within thirty (30) days of hire.
Satisfactory Criminal Justice Information System (CJIS) background check at time of hire.
Satisfactory psychological assessment (determines job suitability) at time of hire.
Satisfactory drug screening at time of hire.
Satisfactory audiological exam at time of hire.
Typing test at a net speed of 35 WPM at time of hire.
Valid State of Alaska Drivers License and satisfactory Driving Record at time of hire.
Preference:
Experience in dispatching and/or receiving a high volume of calls for service. Some examples are:
Emergency or public safety calls
Transportation
Private Security
Utility Company
Travel Industry
Call Center
Switchboard
Intake Receptionist
Customer Service Agent
Preference for applicants with the ability to type at a net speed of 70 WPM. ** NOTE: The typing certification or documentation must contain the applicants name be current within the past one (1) year and attached to application to be considered for preference.
Additional Important Information
Preference will be given to Anchorage Police Department (APD) employees. APD employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-APD applicants.