We are seeking a motivated and professional Call Center Agent to join our Dallas this role you will serve as a key point of contact between our company and potential or existing clients. Your primary focus will be to provide accurate information handle inquiries efficiently and support customer engagement initiatives with professionalism and clarity.
This position is ideal for individuals who thrive in structured environments possess strong communication skills and are committed to delivering exceptional service.
Responsibilities
Handle inbound and outbound calls in a professional manner
Provide detailed information about services and campaigns
Maintain accurate records of conversations and client data
Follow communication scripts and company guidelines
Address inquiries resolve concerns and escalate complex issues when necessary
Meet daily and weekly performance targets
Collaborate with team members and supervisors to optimize outreach efforts
Additional Information :
Competitive salary ($36000 $39000 annually)
Full-time stable employment
Professional growth opportunities
Skill development and ongoing training
Supportive and performance-driven work environment
Clear career advancement pathways
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more