We are seeking a technically focused Learning Management System (LMS) Subject Matter Expert to support the deployment configuration and implementation of enterprise LMSs. This role requires a balance of technical expertise business process alignment and stakeholder engagement while ensuring compliance with complex federal and regulatory standards.
As a key contributor you will drive the successful implementation and adoption of modernized LMS solutions within complex federal IT environments. Responsibilities include leading technical implementation system configuration and data integration while also providing strategic advisory support to ensure secure scalable training delivery aligned with enterprise architecture data governance cybersecurity and compliance requirements.
Prior experience working in federally-regulated environments and proximity to the DC-Maryland-Virginia (DMV) area with the ability to go onsite as needed is strongly preferred.
Key Responsibilities
Stand up and configure LMS platforms (Totara Cornerstone Moodle) for federal public health clients ensuring readiness for migration and implementation.
Provide technical guidance on system architecture configuration options and optimization opportunities.
Configure dashboards learning plans certifications roles and permissions tailored to training needs.
Partner with stakeholders to design workflows notifications enrollments and learning pathways.
Document and refine training processes to support approved governance model.
Represent client in high-level enterprise-level meetings and communicate strategic organizational requirements effectively.
Develop and execute test plans validate configurations and support issue resolution.
Adjust configurations as organizational needs evolve and maintain clear documentation of decisions.
Serve as a subject matter expert on LMS best practices governance and long-term sustainability.
Basic Qualifications
8 years of total work experience
1 year of experience implementing and configuring enterprise LMS platforms (Totara Cornerstone Moodle) and system integrations.
1 year of experience operating in highly regulated federal public health environments with adherence to agency-wide policies standards and oversight processes.
Additional Qualifications
Strong understanding of training governance business process design and system configuration.
Ability to collaborate across multiple senior-level stakeholders and agency leaders.
Hands-on expertise in LMS configuration and workflow design.
Familiarity with testing methodologies and user acceptance testing.
Excellent communication and documentation skills.
Preferred Qualifications
Extensive experience with Totara LMS and other enterprise platforms.
Background in technical consulting or professional services.
Knowledge of human-computer interaction and performance-centered design.
Experience with reporting tools and data analytics for LMS environments.
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$89649.00 - $152404.00Nationwide Remote Office (US99)
About ICF: The Integral Coach Factory is one of the earliest production units of independent India. It was inaugurated by the first Prime Minister of India Pt. Jawaharlal Nehru on 2nd October, 1955. Later the Furnishing Division was inaugurated on 2nd October, 1962 and the production ... View more