Temp
Collections Clerk
This is a great opportunity to put your foot in the door with a Major Government Entity.
Pay:$17.00/hour
Schedule:Monday - Friday 8am to 5pm
Location:Houston TX 77002 (Downtown Houston) (parking assignment provided on first day)
Job duties:
- Customer Service: Manages a high-volume caseload and call volume with the public responding promptly to phone calls emails and other correspondence. Staffs services counters information booths and lobby areas to assist addition adapts to a rapidly changing telecommunications environment remaining flexible and accountable for call quality attendance and adherence to work schedules.
- Collections and Accounts Management: Reviews delinquent accounts researches the location of individuals for collection and service contacts appropriate parties for payment and follows up on further action. Drafts and mails demand letters arranges short-term payment plans and maintains accurate records by opening closing and updating files and notes in the case management database generating reports as necessary.
- Analysis: Analyzes basic attributes of tax accounts and litigation documents and pleadings leveraging strong research capabilities for effective information gathering and analysis.
- Administrative: Performs various administrative tasks including meeting daily and weekly deadlines related to collection activities and participating in Division staff meetings.
- Collaboration: Cultivates and sustains a positive and professional rapport with customers prioritizing high customer satisfaction standards while working effectively in a diverse workforce to foster teamwork and collaboration.
- Additional Tasks: Performs other duties as assigned contributing to the overall success of the team and organization.
#AOP
17.00
TempCollections ClerkThis is a great opportunity to put your foot in the door with a Major Government Entity.Pay:$17.00/hourSchedule:Monday - Friday 8am to 5pmLocation:Houston TX 77002 (Downtown Houston) (parking assignment provided on first day)Job duties:Customer Service: Manages a high-volume cas...
Temp
Collections Clerk
This is a great opportunity to put your foot in the door with a Major Government Entity.
Pay:$17.00/hour
Schedule:Monday - Friday 8am to 5pm
Location:Houston TX 77002 (Downtown Houston) (parking assignment provided on first day)
Job duties:
- Customer Service: Manages a high-volume caseload and call volume with the public responding promptly to phone calls emails and other correspondence. Staffs services counters information booths and lobby areas to assist addition adapts to a rapidly changing telecommunications environment remaining flexible and accountable for call quality attendance and adherence to work schedules.
- Collections and Accounts Management: Reviews delinquent accounts researches the location of individuals for collection and service contacts appropriate parties for payment and follows up on further action. Drafts and mails demand letters arranges short-term payment plans and maintains accurate records by opening closing and updating files and notes in the case management database generating reports as necessary.
- Analysis: Analyzes basic attributes of tax accounts and litigation documents and pleadings leveraging strong research capabilities for effective information gathering and analysis.
- Administrative: Performs various administrative tasks including meeting daily and weekly deadlines related to collection activities and participating in Division staff meetings.
- Collaboration: Cultivates and sustains a positive and professional rapport with customers prioritizing high customer satisfaction standards while working effectively in a diverse workforce to foster teamwork and collaboration.
- Additional Tasks: Performs other duties as assigned contributing to the overall success of the team and organization.
#AOP
17.00
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