Receptionist

Oswego, NY - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Receptionist

$19/hr

Department: Administration
Reports To: Administrator or Designee

Position Summary

The Receptionist is the first point of contact for residents families visitors vendors and staff at the skilled nursing facility. This role is responsible for creating a welcoming and professional environment while ensuring the safety security and confidentiality of the facility. The Receptionist provides clerical and administrative support and plays a key role in communication and customer service.

Essential Duties and Responsibilities

Greet residents family members visitors and vendors in a courteous and professional manner
Answer and route incoming phone calls promptly and accurately
Monitor and enforce visitor sign-in procedures in accordance with facility policy
Communicate visitor arrivals to appropriate departments or staff
Maintain resident and facility confidentiality in compliance with HIPAA regulations
Provide general information regarding facility services visiting hours and policies
Receive sort and distribute mail and deliveries
Manage the resident trust accounts
Assist with clerical tasks such as copying filing data entry and correspondence
Notify appropriate personnel of emergencies concerns or unusual situations
Maintain cleanliness and organization of the reception area
Schedule the part-time receptionists
Take photos of all new admissions and enter them into the electronic medical record

Qualifications

High school diploma or GED required
Previous receptionist or customer service experience preferred; healthcare or long-term care experience a plus
Strong communication and interpersonal skills
Ability to multitask and remain calm in a fast-paced environment
Proficiency with basic office equipment and computer applications (phones fax copier email)
Professional appearance and demeanor

Knowledge Skills and Abilities

Excellent verbal and written communication skills
Strong customer service orientation with compassion and patience
Ability to maintain confidentiality and exercise discretion
Dependability punctuality and reliability
Ability to work independently and as part of a team

Physical Requirements

Ability to sit or stand for extended periods
Ability to lift up to 10 pounds occasionally
Ability to communicate effectively in person and by telephone

Work Environment

Skilled nursing and long-term care facility
Frequent interaction with residents families staff and the public

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status or disability.

Required Experience:

Junior IC

Job Title: Receptionist$19/hrDepartment: AdministrationReports To: Administrator or DesigneePosition SummaryThe Receptionist is the first point of contact for residents families visitors vendors and staff at the skilled nursing facility. This role is responsible for creating a welcoming and professi...