Working Student Content Creation & Documentation (mfd)

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profile Job Location:

Berlin - Germany

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Your Contribution
As a Working Student in our Knowledge Operations Team you actively support the creation and maintenance of content for our DISH Support Knowledge Base as well as Release Notes and Product Updates across 16 enjoy translating complex topics into clear documentation tutorials and videos that help users get the most out of our digital products.
Menu of Responsibilities
In this role you will:
  • Create andmaintaindigital content such astutorials FAQ articles and training materials.
  • Act as thefirst point of contactfor topics related to digital support content creation.
  • Collaborate closely with stakeholders fromMarketing Training and Customer Successto continuously improve digital integration and learning content.
  • Documenttechnical processesacross different digital products.
  • Support improvementsofuser journeyswithin the DISH Support platform.
  • Helpidentifyand closeknowledge gapsacross the organization.
Ingredients for Success
  • Currently enrolled in abachelors or mastersdegree program.
  • Fluent inItalian or French or Spanish and English;German is a plus.
  • First experience inknowledge base maintenance and content creation ideally in a hospitality or digital environment.
  • Aproactive structured and organizedway of working.
Recipe Card
DISH supports more than 380000 customers across multiple countries with a diverse team representing over 34 nationalities. Our products range from reservation solutions to payment terminals helping independent small and mediumsized restaurants digitize their businesses. With around 200 employees we work closely with METRO and its country organizations to drive digital innovation and shape the future of the HoReCa industry.
Join our HoReCa Revolution
Create content that supports restaurants across Europe every day. Join DISH and help shape the digital future of the hospitality industry.
Be one part of many chefs
GET THINGS DONE QUICKLY
Join our fast-paced environment where we push boundaries and actively challenge ourselves to digitize the HoReCa (Hotel Restaurant and Catering) world. By joining DISH you will directly contribute to our goal of becoming a data-driven company within the METRO Growth Plan.

OWNERSHIP
At DISH you own your projects regardless of your job level. We encourage you to stand up for your ideas think outside the box and always question the status quo. Your unique perspective can make all the difference!

FLEXWORK
We know that life happens and we cater your needs to integrate work from where you work most productive.

INNOVATION & AGILE WORK
We understand the value of learning from mistakes and know that every setback is an opportunity for growth and our agile working culture we learn from each other and embrace an entrepreneurial mindset.

DISHVERSITY
Join an international company with members from over 34 different cultures. Together we celebrate diversity and respect our multinational backgrounds.

DISHPOWERMENT
Our commitment extends beyond business success - we want our employees to thrive! There are loads of opportunities for skill-building and career development. You are never alone; we have got your back! Whether it is your manager your team or colleagues from other departments they are all here toempoweryou!

CUSTOMER CENTRICITY
Understanding our customer is essential. We are experts in the market and are passionate about creating digital solutions for our customers to truly live their passion. As part of #OneMETRO we run together and sCore together - wholesale to the max!

ON TOP BENEFITS:
  • DISH Sports Club including on-campus Gym
  • Corporate Benefits
  • Access and employee discounts in METRO stores
  • 14 - 15/h
About us

DISH was established in 2015 as a wholly owned subsidiary of METRO AG to develop digital solutions that contribute to the success of HoReCa (hotels restaurants and caterers). DISH provides competitive solutions for some of the most pressing challenges of the industry. More than 380.000 restaurateurs across 16 countries already use digital solutions of DISH to improve their business performance.

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Your Contribution As a Working Student in our Knowledge Operations Team you actively support the creation and maintenance of content for our DISH Support Knowledge Base as well as Release Notes and Product Updates across 16 enjoy translating complex topics into clear document...
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Key Skills

  • Anti Money Laundering
  • Access Control System
  • Catering
  • Assessment
  • Communication

About Company

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DISH was established in 2015 as a wholly owned subsidiary of METRO AG to develop digital solutions that contribute to the success of HoReCa (hotels, restaurants, and caterers). DISH provides competitive solutions for some of the most pressing challenges of the industry. More than 330. ... View more

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