What are we looking for
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations Commercial and Operations guest experience and Team Memberengagement. Enthusiastic and passionate you will have current or previous experience as a Hotel Manager within a similar quality hotel and ideally with hotel openings experience.
A Hotel Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
An established Director of Operations (shine 2 graduate) with Hilton and luxury experience ideally with Resorts background.
F&B background preferred particularly experience elevating concept quality and delivering luxuryaligned F&B positioning in resort environments.
Middle East working experience preferred with strong understanding of regional cultural dynamics ownership styles and luxury resort expectations.
Strong ability to collaborate and foster networks and relationships with owners contractors corporates and Tour Operators must be highly visible.
Deliver innovative commercial opportunities with experience in increasing profitability especially in the resort business.
Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.
Exceptional stakeholder/owner relations experience.
Ability to show resilience judgement and leadership.
Experience managing budgets revenue proposals and forecasting results in a similar sized property.
In-depth knowledge of the hotel/leisure/service sector.
Degree or diploma in Hotel Management or equivalent.
English language mandatory with Arabic considered a strong advantage due to the local market.
What is it like working for Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.
We support the mental and physical well-being of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The Brand - Waldorf Astoria
Offering unforgettable experiences and a commitment to personal service and culinary expertise in landmark locations around the world.
The Property
Al Husn Hotel Muscat is a luxury clifftop retreat overlooking the Gulf of Omanan independent property that has joined Hilton Hotels & Resorts and is officially affiliated with Waldorf Astoria with a full conversion to a Waldorf Astoria hotel planned within the next four years. Featuring 180 elegantly designed rooms and suites the hotel offers a serene adultsfocused coastal escape for couples and discerning travellers. Inspired by an Omani fort Al Husn stands in an elevated position within the resort complex blending heritage coastal beauty and refined contemporary luxury while maintaining seamless yet discreet access to the surrounding Hilton-led facilities.
The Role
This exciting Hotel Manager position will be responsible for managing the transition from a stand-alone affiliated hotel to a Waldorf Astoria branded property the Hotel Management team hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing
Specifically you will be responsible for performing the following tasks to the highest standards:
Manage and lead the hotel operation ensuring consistent delivery of a refined luxury experience aligned with the propertys positioning.
Manage and lead the transition from an affiliated Waldorf Astoria to a fully branded Waldorf Astoria including project coordination brand implementation and alignment with longterm renovation and serviceelevation plans.
Manage ongoing profitability of the hotel ensuring revenue guest satisfaction and Team Member engagement goalsare met and exceeded.
Lead in all key property issues including capital projects customer service and refurbishment supporting the readiness of the hotel for the full Waldorf Astoria rebrand.
Ensure all decisions are made in the best interests of the hoteland Hilton.
Deliver achievable hotel budgets and set other short and long- term strategic goals for the property.
Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
Lead in all aspects of business planning.
Comply with and exceed Hilton Brand Service Standards.
Ensure costs are controlled.
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
Hold regular briefings and communication meetings with the HOD team.
Respond to audits to ensure continual improvement is achieved.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.