Tourism Information Counselor 2 WAE

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. The incumbent may also serve as initial point of contact for all visitors and groups to the Louisiana State Museum. Must maintain knowledge and fluency for all LSM programs and exhibits. Must adapt to changes in schedule and job requirements. Assist the programming and education staff to implement educational programs school tours and special events as efficiently as possible.

• Monitor galleries internally to assure safety of museum artifacts buildings and guests.
• Monitor and alert designated museum administrator in the event of crisis or disturbance.
• Monitor and maintain the flow of visitors ensure that all museum rules are followed and assist visitors with questions.
• Provides information to LSM guests on LSM programming properties and other regional attractions.
• Distributes brochures maps and other LSM printed materials.
• Answer visitors questions pertaining to museum exhibits the state history and culture.
• Refers museum guests interested in additional LSM information to the appropriate museum personnel.
• Use computer-based Point of Sale ticketing system and group reservations database.
• Receive cash checks credits cards and other form of payments for museum admission.
• Knowledgeable and able to explain museum discounts.
• Verifies total sales and balances the cash drawer at the end of the business day. Documents and explains any overages or shortages.
• Maintain working knowledge to operate various office machines such as copiers calculators and credit card machines.
• Assist in the training of new Tourism Information Counselor staff.
• Upon completion of proper training may assist curatorial staff with cleaning of exhibits and artifacts on display.
• May assist with museum programming tours and events in visitor services or building monitoring capacity.
• Performs other duties as required.

Position-Specific Details:

Appointment Type:This position will be filled as a part-time Classified WAE limited to 1245 working hours in a 12-month period. **Starting Hourly Pay varies depending on experience.**

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

The Office of the Lieutenant Governor and the Department of Culture Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana as a State is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

Pacee Wallace

Department of Culture Recreation & Tourism

1051 N. 3^rdStreet

Baton Rouge LA 70802

Phone: