SDA Operational Support Cell (OSC) Manager
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Job Location:
Shiloh, OH - USA
Monthly Salary:
$ 92300 - 166850
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers the department of Defense (DoD) and national security position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Space Development Agency (SDA) Operations Support Cell for an SDA Operational Support Cell Manager.
Primary Responsibilities
- Manage daily contractor operations serving as the focal point for all contractor assigned tasks responsible for addressing and mediating performance issues and ensuring adequate staffing coverage.
- Ensure SDA OSC adherence to SDA source documentation DOD polices DISA circulars local TTPs and watch officer documentation.
- Support relevant Engineering NetOps SATCOM and SDA meetings/conferences to advocate for a balance of effort and the viability of proposed project changes affecting the SDA OSC and its customers.
- Liaison between the DISA SDA PMO and DISA IE team to maintain situational awareness (SA) for operational requirements for SDA product installations test and acceptance (IT&A).
- Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
- Partner with engineering team to provide specifications for network architecture evaluating and integrating new technologies to enhance current capabilities and performing needs assessments.
- Analyze user requirements concept of operations documents and system architectures to develop solutions for network outages or other systems issues.
- Provide advanced troubleshooting and problem resolution of complex network problems.
- Interacts with customer and/or senior leadership regarding network engineering technical considerations and for associated problems issues or conflicts.
- Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET IP and SATCOM network issues.
- Provide SONET/SDH/IP network support to include configuration of switches routers multiplexers media converters and modems.
- Utilization of diagrams maps cut sheets and TSOs/SAAs/GAAs as source documentation for network configuration.
- Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customers communications.
Basic Qualifications:
- Requires BS degree and 8 12 years of prior relevant experience or Masters with 6 10 years of prior relevant experience. May possess a Doctorate in technical domain. (Or equivalent combination of education and/or experience.)
- Hold DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date.
- Able to work in a 24x7 shift work environment.
- Must have an active DoD Secret security clearance.
- Possess expert level knowledge and understanding of both Transport and IP network topologies.
- Prior experience managing employees and operations
- Tech control facility or cyber transport experience
- Circuit actions experience
- Telco NOC inside or outside plant experience.
- Experience with MS Office suite i.e. Outlook Excel Word Access PowerPoint TEAMs.
- Experience with one or more of the following: alarm surveillance fault management LAN maintenance performance management.
At Leidos we dont want someone who fits the moldwe want someone who melts it down and builds something better. This is a role for the restless the over-caffeinated the ones who ask whats next before the dust settles on whats now.
If youre already scheming step 20 while everyone else is still debating step 2 good. Youll fit right in.
Original Posting:
January 8 2026For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $92300.00 - $166850.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.
