Senior Solutions Engineer Digital Native Enterprise San Francisco

Available Location: San Francisco CA

About the Digital Native Segment:

Digital Native SEs at Cloudflare work with the most innovative and cutting-edge targeting high-growth technologically advanced Cloud native Enterprise companies SEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers. This role within the digital native segment focuses on both the acquisition of prospective Digital Native accounts as well as the expansion of existing customer accounts. The ideal candidate will be a builder that have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels and across Security Network Development and Infrastructure teams.

What youll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio ensuring maximal business value fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants Technical Consultants Technical Support and Program Managers.

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers and run proof of concept trials for customers.

Specifically we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customers organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers through the creation of professional content including white papers blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer Community Technology Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN Security Networking or SaaS
• Solid communication written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious team players and work with a sense of urgency
• Bachelors Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers attend conferences and other industry events and to collaborate with your Cloudflare teammates.

Examples of desirable skills knowledge and experience

• Youve built web applications before or contributed to existing web applications in a meaningful way.
• Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
• Developing champion-style relationships
• Driving technical wins
• Assisting with technical validation
• A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
• Internet security technologies including DDoS and DDoS mitigation Firewalls TLS VPN DLP
• Networking technologies including TCP UDP DNS IPv4 IPv6 BGP routing GRE SD-WAN MPLS Global Traffic Management
• HTTP technologies including reverse proxy (e.g. WAF and CDN) forward proxy (secure web gateway) serverless application development
• Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
• Cloud computing technologies such as AWS GCP Azure and others
• Some scripting or programming experience with one or more of JavaScript Python Golang BASH
• Understanding of or experience with regulatory requirements such as FedRAMP GDPR PCI DSS HIPAA SOC-2 ISO/IEC.
• An undergraduate degree in Computer Science Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Relevant industry Certifications Terraform experience
• Exposure to emerging technical landscape trends such as machine learning GenAI DevOps security operations etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers to front-end developers through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what youve learned to the broader team through internal and external blog posts team demos and product training sessions.

Compensation

Compensation may be adjusted depending on work location.

• For San Francisco based hires: Estimated annual salary of $221000 - $271000.
• Los Angeles based hires: Estimated annual salary of $211000 - $257000.

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing and knowing how to identify which parts will solve a customers particular problem is important.
• You understand how to manage a project work to deadlines and prioritize between competing demands.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.