Tour Coordinator (Temporary) Chicago

This position is only hired in Las Vegas NV or Chicago IL.

Behind every Redfin Agent is a team of talented real estate professionals whose number one goal is to deliver the best customer experience in real estate. These close-knit teams work with agents and other partners to ensure our customers are taken care of every step of the way from the first home tour to closing day. Whether youre starting your career need a change of pace or love the organizational side of real estate the Real Estate Support Team at Redfin could be your perfect opportunity.

As a seasonal Redfin Tour Coordinator youll be on the front lines of customer service coordinating with Redfin real estate agents and clients to schedule home showings for buyers. Youll play a vital role in helping buyers find the right home and ensuring that Redfin delivers the fastest smoothest home touring experience available.

Day-to-day responsibilities:

• Take inbound requests to tour properties via email phone and the Redfin site and apps

• Coordinate with listing agents to confirm that properties are available for showing

• Coordinate with buyers agents and clients to schedule and reschedule home showings

• Use online tools that allow you to track customer progress and share information across teams

Schedule:

• Hours may vary and can include evenings and/or weekends

• This is a fully remote position with potential for in person team events.

• Seasonal part-time hours to start with the possibility for extended engagement with Redfin beyond the initial seasonal hiring period

• Seasonal hiring period is through September 25 2026

Qualifications:

• Customer service experience required including using email and phone

• Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting

• Excellent attention to detail

• Comfortable with consistently updated technology and adapting to changes

• Commitment to delivering the best client experience in real estate

Benefits:

• Paid sick leave

Career development:

• Comprehensive virtual training

• Opportunities to move into other roles at Redfin; 51% of our real estate managers and directors started in agent or support roles

About Redfin:

Our mission is to redefine real estate in the consumers favor. As a full-service brokerage with the most-visited nationwide brokerage website we combine our own technology and real estate agents to make buying or selling a home faster easier and more efficient. We believe real estate can be betterfor customers for agents for everyone.

Redfin accepts applications on an ongoing basis.