Associate Proposal Manager

Salt Lake, UT - USA

Monthly Salary: $ 70000 - 105000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.

Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
Talkdesker: YOU!

Role Overview:Associate Proposal Managers will support the mixed commercial sales team by managing proposal development for small-to-mid-sized business deals. Proposal development involves the creation of written responses to formal requests from prospective and current customers of Talkdesk such as Requests for Proposal (RFPs) Requests for Information (RFIs) or Due Diligence Questionnaires (DDQs) all of which the Associate Proposal Manager would addition Associate Proposal Managers would be expected to work alongside Proposal Coordinators to cover administrative tasks for full proposal managers and senior proposal managers depending on capacity. Such administrative tasks include importing questionnaires and briefing documents into Responsive our RFP management tool; preparing first drafts of responses using materials from Talkdesks content library; and performing proofreading and light copy-editing.

Key Responsibilities

Proposal Administration

Use Responsive (formerly RFPIO) to dissect RFx documents and import questions and requirements into a collaboration workspace.
Run Responsives AI Draft tool on new projects and review AI-generated responses for accuracy.
Proofread and copy-edit responses written by subject matter experts.
Complete other ad-hoc tasks as requested by Proposal Managers.

Proposal Writing and Development

Use the Talkdesk Content Library to write first drafts of responses.
Research and compose net-new responses for corporate questions and requirements not covered by library content.
Export proposals from Responsive and perform formatting/desktop publishing for the completed proposal.

Project Management

Drive the completion of due-diligence questionnaires RFIs and mixed commercial RFPs.
Lead proposal status meetings including opportunity reviews strategy reviews and readiness reviews.
Develop relationships with sales team members within the mixed commercial sales territory and provide support and insight into business development and the paper sales process.

Required Qualifications

A bachelors degree in writing communication marketing or business or four years of compensatory experience in a role that required writing.
Strong interpersonal communication skills with the ability to work with cross-functional teams.
Self-starter mindset able to quickly learn AI Large Language Model (LLM) tools: Gemini ChatGPT Perplexity Claude etc.
Strong writing research editing and project management skills.
Ability to collaborate effectively with technical and non-technical stakeholders.

Preferred Qualifications

1 year of experience in office administration technical writing or proposal management for SaaS cloud or enterprise technology companies.
APMP Foundation certification or higher.
Experience within a contact center in any capacity.
Experience with sales training and enablement.
Familiarity with compliance frameworks (e.g. SOC 2 HIPAA GDPR) and enterprise security standards is a bonus.
Demonstrated expertise in developing content for RFPs RFIs and information security questionnaires.
Experience in using RFP tools such as Responsive Loopio Ombud or other RFP software applications.

Pay Range (OTE): $70000 - $105000

Other Types of Pay:Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance:Medical Dental Vision Life and Disability Insurance Employee Assistance Program (EAP).

Retirement Benefits:401(k) plan

Paid Time Off:Talkdesk offers an uncapped paid time off program subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year.

Paid Sick Leave:Employees have uncapped paid time off subject to manager approval and consistent with business needs.

Method of Application:Apply online.

Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 1/7/2026

All questions or concerns about this posting should be directed to the Talent team at .

Work Environment and Physical Requirements:

Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.

Required Experience:

Manager

Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
Talkdesker: YOU!