Chief Sales officer

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Own end-to-end revenue growth profitability and customer experience across all channels
Lead omnichannel sales covering 350 stores e-commerce franchisees and pan-India operations
Define and execute long-term sales growth and operational strategies
Drive operating margins PBT and PAT through efficiency and scale
Champion a customer-first approach across retail online and post-sales journeys
Enhance customer engagement retention and loyalty through CRM and data insights
Oversee sales strategy key account management and market expansion initiatives
Identify new business opportunities partnerships and growth markets
Collaborate with marketing category product and tech teams to build a strong pipeline
Lead operational excellence initiatives including inventory fulfillment logistics and automation
Ensure consistency in brand service quality and visual merchandising across channels
Oversee post-sales service returns repairs and customer satisfaction metrics
Lead store openings fulfillment center launches and ROI-driven projects
Guide store design and architecture to align with brand standards
Monitor market trends competition and customer preferences to refine strategy
Build mentor and inspire high-performing sales and operations teams
Set clear performance expectations conduct reviews and drive capability building
Foster a culture of collaboration innovation and continuous improvement

Job Description: Own end-to-end revenue growth profitability and customer experience across all channels Lead omnichannel sales covering 350 stores e-commerce franchisees and pan-India operations Define and execute long-term sales growth and operational strategies Drive operating margins...