Field Support Analyst 14026-1

Tulsa, OK - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Note: Onsite interview is must.

Job Title : Field Support Analyst

Location : Tulsa OK 74120

Duration : 4 months Contract (Potential for extension/Potential to Convert to FTE)

Pay Rate : $25/hr. on W2 (Can go couple of $$$ higher)

Job Description:

Overview of Work Environment: Supporting corporate office work independently but will have virtual team of support as well.

Resources typical working day:

General desk top support.
Hardware/software support.
Desktop support helping a wide range of end users.
Responding to tickets.
Maintaining office technology.
Front facing customer service.
Level 1 & Level 2 software support enterprise level.
Backend office MS Office Support.
MS Intune.
Active Directory.
Remote management.
Incident Request Management.

Must Have Skills:

Years of Experience: 5 years & if no degree they will need 5 years extra experience.
Good technical skills good customer service.

Nice to have skills:

Banking or law firm support work.
Experience with Apple iOS.
Adobe Acrobat.

Education:

Bachelors degree preferred if no degree they will need 5 years extra experience.

Software skills:

MS Intune
Ticketing Systems
MS Office Suite

Interview Process:

1^st round technical interview phone.
2^nd round culture interview with HM teams.
3^rd round with office leadership onsite.

Note: Onsite interview is must. Job Title : Field Support Analyst Location : Tulsa OK 74120 Duration : 4 months Contract (Potential for extension/Potential to Convert to FTE) Pay Rate : $25/hr. on W2 (Can go couple of $$$ higher) Job Description: Overview of Work Environment: Supporting corpor...