US Insurance operations Sr Advisor
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Principal Duties/Responsibilities
- Review and analyze carrier documentation to ensure accurate processing of Personal Lines insurance policies.
- Manage various Personal Lines subprocesses including commission updates revenue tracking creation of renewal summaries processing transactions across different lines of business handling claims alerts mailbox and fax items preparing billing prerequisites and working closely with U.S. producers for onboarding new clients.
- Consistently meet key performance indicators (KPIs) by adhering to service level agreements (SLAs) quality standards and turnaround time (TAT) requirements set by the business unit.
- Effectively manage assigned workloads and meet delivery expectations based on business priorities.
- Provide support for additional subprocesses as and when required.
- Ensure full compliance with company policies and regulatory guidelines to protect clients colleagues and business interests during transaction processing.
- Contribute to ongoing process improvement by identifying opportunities and recommending enhancements.
- Respond to emails promptly following defined guidelines and timelines. Build and maintain strong professional relationships with both internal and external stakeholders.
Top 5 Competencies
Client-Centric Approach
Problem Solving
Attention to Detail
Initiative and Ownership
Responsibilities
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Qualifications
Knowledge:
Good understanding of Insurance Principles.
Good understanding and knowledge of MS office (Especially MS Excel).
Qualifications:
Graduate/Postgraduate
Skills:
Strong verbal and written communication skills
Logical and analytical thinking abilities
Quick learner with the ability to adapt to new processes and systems
Effective at prioritizing and organizing tasks within tight deadlines
Capable of working both independently and collaboratively in a team
Able to perform well under pressure and manage time-sensitive tasks.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Required Experience:
Senior IC
Key Skills
- Estate Law
- Sales Experience
- Direct Sales
- Time Management
- Trusts
- Quality Assurance
- Customer Service
- Swift
- Training & Development
- Insurance Sales
- Medicare
- Wills
