Service Manager
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Job Location:
Forest Lake, MN - USA
Monthly Salary:
$ 60000 - 200000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Service Manager - Fury Motors Forest Lake
Fury Motors
Fury Motors is seeking a dedicated and experiencedService Manager to lead all aspects of our automotive service department. This role is critical to delivering an exceptional customer experience building strong service teams and driving operational and financial performance at the dealership level.
The ideal candidate is a hands-on leader with a passion for customer service strong people-management skills and a deep understanding of fixed operations within an automotive environment.
What Youll Do
Customer Experience & Service Operations
Assist customers by clearly explaining recommended services repairs and timelines
Match customer concerns and needs with appropriate service solutions
Communicate proactively with customers throughout the service process
Ensure a consistent professional service experience aligned with Fury standards
Maintain a service follow-up system that supports repeat and referral business
Leadership & Team Management
Hire train supervise and develop all service department personnel
Monitor performance and coach employees to meet service quality and productivity expectations
Foster a positive accountable team culture focused on collaboration and continuous improvement
Partner with internal teams to support operational alignment and staffing needs
Business & Financial Oversight
Establish department goals performance metrics and service standards
Develop and manage the annual operating budget for the service department
Create and support marketing and promotion strategies to drive new service business
Stay current on new products features accessories and required manufacturer training
Qualifications
Minimum of 3 years of experience as a Service Manager in an automotive dealership environment
Strong customer-service orientation with proven leadership capability
High school diploma or equivalent required (additional education a plus)
Valid drivers license with a clean driving record
Driven solutions-oriented mindset with the ability to work cross-functionally
Strong communication organizational and problem-solving skills
What We Offer
Health insurance
Dental insurance
Basic Life insurance
Voluntary Life insurance
Short-Term Disability
Long-Term Disability
Paid Time Off (PTO)
401(k) with company match
- Competitive Compensation $60000 - $200000
About Fury Motors
At Fury Motors we are passionate about the automotive industry and focused on meeting the needs of our drivers. Founded in 1963 as a small family business we have grown into a trusted family-owned dealership group serving the Twin Cities Metro for over 50 years.
We offer new and pre-owned vehicles financing auto repair and maintenancemaking Fury Motors a true one-stop shop for all automotive needs. Our commitment to world-class service quality vehicles and strong community roots continues to drive everything we do.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Service Advisor Forest Lake, MN Fury GMC Forest Lake – Forest Lake, MNFull-Time | Monday–Friday | No WeekendsCompensation: $48,000–$180,000 per year (based on ...
