F&B Supervisor

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what youdo. Join our hotel community and we will support you to realise your truepotential. You will be part of a team where everyones contribution isvalued. We will empower you to bring ideas to elevate our servicescreating personalised experiences for guests. Help them to feel specialand we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The MunicipalHotel & Spa MGallery in May 2023 and have reset the clock within thishistoric building bringing it back to life. Our Heartists aspire tocreate memorable heartfelt moments for all life enjoyers to experience uniquestories from the past but also to immerse themselves into our hospitalitycreating their own astonishing tales of MGallery magical moments. Weboast 179 stunning bedrooms set in a remarkable and inspiring landmark of thecity. Time is of essence and at the heart of The Municipals story. Theiconic clock tower and bells giving the tempo to a timeless restaurants bars and a state-of-the-art spa sanctuary experience willoffer everyone the place to have the time of their lives pause the clock andembark upon their own magical journey with MGallery.

MGallery Boutique hotels withone-of-a-kind designs ()

A DAY IN THE LIFE OF A MEETINGS AND EVENTS SUPERVISOR AT THEMUNICIPAL HOTEL & SPA MGALLERY

What youll be doing...

As Meetings and Events Supervisor you will bereporting directly to the Floor Manager. Youll take full ownership of theMeetings and Events Department.

• You will foster a fantastic relationship with our clients gaining their trust at every touch point adding the Municipal personal touch encouraging and repeat business.
• You will ensure a smooth execution of events to enhance guests experience.
• Overseethe daily operations of meetings and events ensuring seamless setupexecution and breakdown.
• Superviseand coordinate event staff (banquet servers set-up teams AV techniciansetc.) during events.
• Ensureall event spaces are set up according to specifications and hotel standards.
• Serveas the primary point of contact for clients during events.
• Ensureclient requests and expectations are met or exceeded throughout the eventlifecycle.
• Handlelast-minute changes or issues promptly and professionally.
• Provideguidance training and support to the events team.
• Motivatestaff to uphold a high level of customer service and operational excellence.
• Conductpre-event briefings and post-event debriefs.
• Reviewand interpret function sheets floor plans and guest lists.
• Assistin preparing event summaries and reports.
• Maintainevent inventory and equipment condition.
• Ensurecompliance with health safety and hygiene regulations.
• Upholdbrand standards and 5-star luxury service protocols.

Qualifications:

• Minimum 2-3 years experience in events or banqueting operations.
• Proven supervisory or team leader experience in a fast-paced hospitality setting.
• Strong knowledge of event operations F&B service and guest engagement.
• Excellent communication and organizational skills.
• Ability to work flexible hours including evenings weekends and holidays.

Desirable Traits:

• A passion for delivering world-class guest service.
• Detail-oriented with the ability to multitask under pressure.
• Positive proactive and solution-focused attitude.
• Certification in Event Management or Hospitality (preferred but not required).

WHAT WE OFFER

When you become one of our Heartists you will also be amember of the Accor and RBH group with all the benefits that brings. The ALLHeartists program is the benefits programme dedicated to Accor provides employees with the opportunity to enjoy memorable experiencesthroughout the year thanks to preferential rates in hotels and exclusivediscounts with a wide range of partners. The RBH company benefits extendthese offerings across RBH Managed hotels Hapi Benefits Refer and RewardSchemes an extra days holiday for your birthday and pension scheme. Toconclude this power trio we have The Municipal Hotel benefits with friends andfamily rates discounts free meals on duty gratuities discounted localparking and social events. Whats not to love

You will have access to a benefits package we believe trulyworks for our people and enhances our overall culture...To learn more about our full benefitspackageclick hereto watch our RBH employeebenefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusivepeople-first culture. If at any point throughout our process you requirereasonable adjustments please

Apply now. Let your passion shine. #MGallery#MGalleryMoments #LifeatRBH