Warehouse Supervisor

Warehouse Supervisor

Location: White City London (W10)

Working pattern: Onsite Full-time (Minimum 37.5 hours per week)

Languages: English

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customerscome join us on the ground.

Were looking for a Warehouse Supervisor to join our White City this role youll be the beating heart of our daily operations leading the team to ensure our customers receive their essentials accurately and lightning-fast.

Get to know our Site Operations team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the Deliveroo Hop team. Hop is our rapid grocery delivery service focused on speed accuracy and a seamless customer experience. As a Supervisor you bridge the gap between management and the floor ensuring the site hums with efficiency.

Heres what your day-to-day might look like:

• Lead and Motivate: Direct the team during shifts acting as the point of contact when managers are off-site to keep energy high and targets on track.

• Drive Operational Excellence: Oversee picking and packing processes to ensure every order meets our strict time and quality targets.

• Inventory & Logistics: Manage inbound deliveries ensuring stock is scanned rotated and stored accurately while logging any claims or discrepancies.

• Maintain Site Standards: Keep the warehouse clean tidy and organized proactively resolving hazards and completing rigorous Health & Safety checks.

• Optimize the Marketplace: Communicate with riders to ensure prompt dispatch and partner with Site Managers to find new ways to improve local operations.

What Youll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Proven Leadership Ability: Natural positivity and the ability to motivate a team in a fast-paced environment.

• Operational Mindset: A knack for problem-solving and a constant desire to find a better way to run daily tasks.

• Accountability: The ability to work autonomously and take ownership of site performance and safety.

• Detail Orientation: Strong focus on accuracy whether its counting stock or ensuring a customers order is perfect.

• Relevant Background: Experience in FMCG retail warehousing or last-mile delivery is a significant plus especially if you have experience hitting goal targets (like pick times).

Our Interview Process

Step 1: Apply

Apply for any role youd like to be considered for. Were looking forward to hearing from you.

Step 2: Online assessment

If your application is successful youll receive an assessment from our AI hiring assistant Maki People. This must be completed to progress.

Step 3: Initial conversation

If youre successful at the assessment stage one of our Recruitment team will get in touch. Well talk through your experience and what youre looking for next.

Step 4: Final Onsite interview

If we decide to move forward youll be invited to an onsite interview with one of our Site Managers to see the operation in action.

Why Join Us

Were food lovers problem solvers community organisers and more. All energised with an entrepreneurial relentless spirit which helps us do big things as a Operations youre at the heart of our marketplace working directly with customers riders and partners to keep Deliveroo moving.

• See the impact of your work in real time: Solve problems as they happen turning challenges into positive experiences across our three-sided marketplace.

• Grow through doing: Develop leadership skills with structured progression pathways; this role is a stepping stone to Assistant Manager and Site Manager positions.

• Be part of a tight-knit culture: Work collaboratively in an environment that values support ownership and resilience.

• Competitive & Consistent: Earn 14.95 per hour paid weekly with overtime opportunities available.

What We Offer

• Free monthly Friday lunch on Deliveroo

• 25 days holiday (with increases based on service)

• Free Deliveroo Plusno delivery fees on your orders

• Life assurance and wellbeing support (EAP)

• Subsidised health and dental insurance

• Cycle to work scheme and pension contributions

• Access to great discounts via our benefits portal

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.

Diversity Equity and Inclusion

At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.

If you have a disability or long-term health condition and need support to apply or if you require any reasonable adjustments during the recruitment process please contact us at .

If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!

Required Experience:

Manager