Technology Product Owner

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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Johnson & Johnson MedTech Heart Recovery (Abiomed)
Primary Location: Danvers Massachusetts

About Johnson & Johnson
At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal. Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at

Position Summary
Johnson & Johnson Heart Recovery is seeking a Technology Product Owner for the Patient Case Squad within the Heart Recovery business (Abiomed). This role is primarily based in Danvers Massachusetts.

The Technology Product Owner is responsible for the end-to-end delivery of business and patient outcomes through ownership evolution and optimization of the Patient Case Management application. This role blends product strategy engineering leadership user-centric design and strong business partnership to deliver capabilities that increase rep productivity improve data quality enhance physician and patient support and drive adoption and utilization of Abiomed heart pumps.

Key Responsibilities

Product Strategy & Roadmap

• Own the patient case product vision and translate user needs business priorities and strategic objectives into a clear and actionable product roadmap.

• Identify opportunities that leverage technologyincluding AI automation and advanced analyticsto improve business performance and patient outcomes.

• Define value realization frameworks including success metrics KR/KPIs and measurement plans tied to business and patient impact.

Technology Delivery & Engineering Leadership

• Lead and partner with engineering teams to ensure high-quality timely delivery of new capabilities and platform improvements.

• Oversee backlog management user story quality sequencing and sprint execution.

• Remove blockers guide decision-making and maintain clarity and alignment across teams.

Agile Product Operating Model

• Serve as a champion of the J&J MedTech Product Operating Model driving user-centricity iterative learning transparency and outcome-focused delivery.

• Lead adoption of Agile frameworks ensuring effective ceremonies continuous improvement and alignment to team metrics.

Business Partnership & User Engagement

• Partner closely with Commercial Field and other business teams to understand workflows pain points and strategic priorities.

• Lead discovery user research business process analysis and problem framing aligned to company strategy and the Heart Recovery Tactical Plan.

• Manage and set expectations on feasibility sequencing and platform constraints.

Innovation & Emerging Technology

• Identify and champion opportunities to apply AI GenAI automation and digital data-capture technologies to solve key business challenges.

• Provide conceptual solution designs and effort estimates in collaboration with engineering teams grounded in deep Salesforce expertise.

General Domain Expertise

• Strong understanding of standard product management practices technology principles and digital product delivery.

• Experience translating user needs and business goals into a compelling product vision and roadmap.

• Proven ability to manage backlogs run Agile ceremonies track team metrics and orchestrate cross-functional releases.

• Experience designing systems that enhance customer engagement and field collaboration.

Salesforce Expertise

• Advanced hands-on experience with Salesforce CRM including configuration capabilities and platform limitations.

• Ability to create high-level conceptual solution designs and provide level-of-effort estimates.

• Strong expectation-setting with business partners based on technology feasibility and constraints.

Leadership Skills & Behaviors

• Create a culture that focuses on helping people improving workflows and delivering measurable impact.

• Ability to understand and visualize key business processes and articulate to engineering teams and business partners.

• Demonstrate commitment to diversity equity and inclusion ensuring the attraction development and retention of diverse talent.

• Apply user-centric methods to build empathy and incorporate insights into product decisions including prototype development user journey mapping and business process flow.

• Lead with business agility strong problem-solving abilities and a test-and-learn mindset.

• Inspire motivate influence and ability to teach and grow engineering cross-functional teams and business partners.

• Exhibit sound judgment and confidence in challenging assumptions and proposing innovative ideas.

Qualifications

• 10 years of experience in Technology IT or Product Management.

• 8 Years of Experience working with CRM Solutions or Certifications in CRM Platforms

• Advanced Salesforce CRM expertise including understanding of platform capabilities configuration and solution design.

• Bachelors degree in Business Engineering Computer Science or a related field (or equivalent experience).

• Technical skills in Salesforce CRM Agile Scrum and product lifecycle management.

• Strong soft skills: proactive mindset ability to lead through ambiguity excellent communication stakeholder management and structured problem-solving.

Preferred Attributes

• Passion for healthcare clinical technology and improving patient and physician support workflows.

• Highly organized detail-oriented and process-driven.

• Ability to empower teams while providing clarity alignment and strategic direction.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $102000 to $177100.

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance. Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401k).This position is eligible to participate in the Companys long-term incentive program. Employees are eligible for the following time off benefits: Vacation up to 120 hours per calendar year. Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year. Holiday pay including Floating Holidays up to 13 days per calendar year. Work Personal and Family Time - up to 40 hours per calendar year. For additional general information on Company benefits please go to: - This job posting is anticipated to close on February 15 2026. The Company may however extend this time-period in which case the posting will remain available on to accept additional applications.

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