Scrum Master (on-site)

Scrum Master (on-site) - Plano TX

Welcome to Zioskwhere we empower restaurants to focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurantWe pioneered the pay-at-the-table concept and were cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients such as Olive Garden Texas Roadhouse Chilis and more helping them create an experience that keeps guests coming back. Today we have a full menu of solutions from hardware to software to cloud-based and AI driven products all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauceOur people! Every day theyre cooking up bold solutions making Ziosk the leading pay-at-the-table provider in the industry.

Want a seat at our tableWant a seat at our table Ziosk is looking for a highly experienced Scrum Master to join our Technology department. As a Scrum Master you will serve as a leader coach and facilitator for our Agile teams enabling them to self-organize self-manage and deliver high-quality products efficiently. Youll work closely with product owners development teams and stakeholders to uphold Scrum principles foster collaboration and remove any impediments that may obstruct progress. The ideal candidate has a deep understanding of Agile methodologies is adept at team dynamics and is passionate about continuous improvement and fostering an Agile mindset.

The Main Course Responsibilities

• Facilitate Scrum Events: Lead daily stand-ups sprint planning sprint reviews and retrospectives ensuring they are productive and time-boxed.
• Support Product Owner: Collaborate with the Product Owner to manage the product backlog ensure clear communication of product goals and prioritize user stories based on business value.
• Remove Impediments: Identify and resolve roadblocks to optimize team productivity and maintain steady workflow.
• Foster Team Collaboration: Promote a collaborative team environment and facilitate communication among team members and stakeholders.
• Coach Agile Practices: Educate and coach team members and stakeholders on Agile principles Scrum processes and best practices.
• Drive Continuous Improvement: Encourage and facilitate process improvements to optimize the teams effectiveness and agility.
• Metrics and Reporting: Track and report on team progress using relevant metrics (e.g. velocity burndown charts) to drive transparency and continuous improvement.
• Promote Agile Mindset: Advocate for an Agile mindset and Scrum practices across the organization helping to build a culture of adaptability and innovation.
• Facilitate Cross-Team Collaboration: Work with other Scrum Masters and teams to align on project goals and remove dependencies.

What You Bring To The Table

• Education: Bachelors degree in Computer Science Information Technology or related field (preferred)
• Experience:
  • Minimum 2-5 years as a Scrum Master in an Agile environment
  • Experience with software development teams and Agile methodologies (Scrum Kanban SAFe etc.)
• Certifications: Certified ScrumMaster (CSM) Certified Scrum Professional (CSP) or similar Agile certifications are preferred.

Skills and Competencies:

• Strong understanding of Scrum Agile frameworks and Lean principles
• Excellent facilitation communication and interpersonal skills
• Ability to manage team dynamics and mediate conflicts effectively
• Proficiency with Agile project management tools (e.g. JIRA Confluence Trello)
• Strong organizational and time-management skills
• Problem-solving attitude and continuous improvement mindset

Zioskis an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano TX.No agencies or third-party recruiters please.

Required Experience:

Senior IC